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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I paid for shipping and it was fast, but my package was open and the part was broken. Now I have to wait for them to get it, before they will send a new one.
Not happy
I went on the American muscle website for a cold air intake, added to checkout, put my payment info, and that it's, easy and quick
I ordered a shift knob for my mustang, nothing serious, came beautifully packaged and went on very smoothly, a year later i still have it; still shines great.
I had a mustang when I first started ordering from you all, and so far I've had over 11 people ordered from yalls website. BUT if I may add cal you all add some kinds of downpipe for the V6 camaro because they do not utilize familiar headers like the mustang V6 or any V8 its a straight pipe that goes directly into the motor then connects to the catalytic converter but other than that cool website. I even remember when yall only had mustangs on here
Why advertise and send a coupon after me buying several things then get a code for 50$ off but It don't work and 2 day shipping was cool but 10 days is crazy that's about it for now
I ordered a water pump. The wrong water pump. I sent it back and asked for a refund or for the other one and they argued that was the one for my car. They sent the same one back. Never got a refund or never got the right part back.
Ive ordered numerous times from AM, and I promise ill be back for more. We'll built site, decent prices, everything in one place and very helpful staff. 💯
Ordered performance rotors for my Mustang and the price was cheaper than a local parts store. The rotors fit perfectly and have not had any trouble with them. Looking forward to my new assembly coming in.
All good there's been no issues quality is good like any thing else u wish it wasn't so expensive.! But it looks good
It was easy to put together and it's pretty sturdy! Also came a day early then supposed to so it worked out perfect!
Items seemed to be very nice quality with good reviews to back them up.
Not good, I wanted to expedite the order. I saw no way to do that in the ordering process, so the next day I called a customer service number and did not get anywhere with that.
I asked in a chat about options on a part and was promptly shown exactly what Iwas hoping would be available. I immediately placed order. This is my second experience with customer chat and each time has been excellent.
For years ive been purchasing from American muscle and will continue. Their products are above and beyond quality.
I've gotten many items from American muscle over the years.
Alway been a good experience. I've never had a problem yet.
Everything I have ever ordered from American muscle has been correct parts, good fit, and on time. Repeat customer for years.
Easy to buy an item good pricing no drama and fast shipping very professional. I recommend
Second Purchase of a 2011 Mustang rear spoiler, which the first one got damaged by hail storm. I order the same rear spoiler, which the second one was easy to install.
I asked for a cold air intake as my first order, it came pretty good sealed and in time, now i ordered three more differents parts, hopefully in the future i can get more products from you guys.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Trevor,
I apologize that your item arrived broken and the box was damaged. I understand how this can be frustrating and I also apologize that the service agent didn't seem to explain how returns work exactly. We send replacements as soon as FedEx shows the returned item scanned. I'm glad your replacement was delivered on the 27th and your project wasn't more delayed. In the meantime I have issued you promotional credit to use on a future purchase online or over the phone. If you need anything else please let us know.
Allison