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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
281
This company responds to reviews on average within 6 days

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35,463 reviews

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Missouri
1 review
0 helpful votes
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Fast and excellent service
April 29, 2024

The ordering process was pretty straightforward. I ordered two flowmaster super 10s. They came very well packed and exactly as advertised. I will be ordering more from American Muscle in the future.

Date of experience: April 19, 2024
Kansas
1 review
0 helpful votes
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Fast shipping
April 29, 2024

Got an exhaust for my car and shipping said it was going to be arriving Thursday, but really it arrived Tuesday till two days early and I didn't have to pay for that shipping option. It was the free shipping fantastic

Date of experience: April 19, 2024
Texas
1 review
0 helpful votes
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As expected
April 29, 2024

Hood insulator arrived in open box. Was not damaged, carton too large for item. Arrived on time.

Date of experience: April 19, 2024
Texas
1 review
0 helpful votes
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Great
April 29, 2024

Easy fast shipping………,,.,.,.,.,.,.,.,.,,.,.,.6) :): ?:!:$&:&.!.!.!.!.!.!

Date of experience: April 19, 2024
North Carolina
1 review
0 helpful votes
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I'm still waiting..
April 29, 2024

This has been a horrible experience. I ordered my part on April 5, your website said delivery April 15-18. On April 15 I replied to email sent to me from you guys stating my package had not arrived. I was contacted via another email and told that the supplier was having "production issues" and it would be shipping by April 18. It is now April 19 and my order is still "processing" and the delivery date now says April 29 - May 2? I have contacted speedlogix and was told that there are no "production issues" at all that the part was sent off to be powder coated, which is going to take ANOTHER 2 weeks! Your site said thIs part was IN STOCK and ready to ship? My car is sitting torn apart waiting on a part that should have been here 4 days ago and now it's going to be next month before it gets here. I will not be shopping here again.

Date of experience: April 19, 2024
Support R. AmericanMuscle Rep
over a year old

Thank you for reaching out about your SpeedLogix Arched 4-Point Rear Shock Tower Brace. I see that this item has been delivered to you and I tired to reach out to you to discuss your experience.
Please let me know if you have any questions.

Amy
EXT 1257

Kentucky
1 review
0 helpful votes
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Great wheels and fast shipping
April 29, 2024

On time and looks great. They arrived it great condition.

Date of experience: April 19, 2024
Georgia
1 review
0 helpful votes
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Completely satisfied
April 29, 2024

Product is perfect and shopping/shipping was a breeze. Willing to help when needed

Date of experience: April 19, 2024
Michigan
1 review
0 helpful votes
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Great products
April 29, 2024

Easy and convenient shopping, totally satisfied with the item and convenience.

Date of experience: April 19, 2024
New York
2 reviews
0 helpful votes
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Shifter boot
April 29, 2024
Updated review

I ordered these parts for modified trans tunnel on my 1972 chevelle.Wish there was more detail about product, but ordered and am happy.

Date of experience: April 19, 2024

Wish there was more detail about product
April 22, 2024
Previous review

Wish there was more detail about product

Date of experience: April 12, 2024
Canada
1 review
0 helpful votes
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Service rating only
April 29, 2024

Can't rate on product as haven't got it yet. But for service, it's off to a rocky start. I order a few interior dressing pieces. Chrome accents but one I ordered was satin not chrome. As soon as I clicked pay I noticed. So I emailed immediately after(as it was night time) to get it switched for a chrome one. The next day I got a reply saying sorry it's to late orders out. Wait till I get it to return it and get correct one. The shipping alone to Canada costs as much as many of the products. Now I will
Pay twice maybe 3 times for $45.00 item.

Date of experience: April 18, 2024
Support R. AmericanMuscle Rep
over a year old

Thank you for reaching out with your concerns regarding shipping. I have reviewed your order and I see that all of your items have been delivered to you. Items going to Canada can take longer than expected sometimes although that is not the norm. Please let me know if you have any questions or if you would like to discuss your experience.

Amy
EXT 1257

Colorado
2 reviews
0 helpful votes
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Awesome!
April 29, 2024

What a great product for a great price! I have bought from american muscle in the past and I am always impressed with the service and quality of the products that they provide. I can't wait for a new part to come out so I can tell my fellow Mustang GT crew to be on the look out.

Date of experience: April 18, 2024
North Carolina
2 reviews
0 helpful votes
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Awesome company!
April 29, 2024

I would not purchase my add ons or performance parts for my '19 Camaro anywhere else. Above the bar in customer service. You guys rock!

Date of experience: April 18, 2024
Virginia
1 review
0 helpful votes
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Satisfied
April 28, 2024

Exactly what we ordered and good fitment. No complaints

Date of experience: April 18, 2024
California
1 review
0 helpful votes
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Good quality transmission pan
April 28, 2024

Direct replacement for my 2013 dodge charger R/T with the 5spd transmission. Looks great and went in exactly how I took it out! Good quality material

Date of experience: April 18, 2024
Ohio
1 review
0 helpful votes
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My experience has always been great and that's the reason why I've gotten nearly every mod for my car

Date of experience: April 18, 2024
Maryland
1 review
0 helpful votes
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Wonderful
April 28, 2024

I ended up purchasing the Flowmaster Scavenger Y-Pipe, Outlaw Axle-Back Exhaust, Roush cold air intake and Rev-x tuner as well as the C&L Throttle Controller and I couldn't be happier with the results as well as the quick shipping!

Date of experience: April 18, 2024
Texas
1 review
0 helpful votes
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Shipped wrong part
April 28, 2024

Received wrong shocks. Billing and part number was correct, received wrong part number. Received RMA number and label and had to drop off at a FEDEX store. Difference between correct part number and shipped the first time part number wasn't even close.

Date of experience: April 18, 2024
Support R. AmericanMuscle Rep
over a year old

Thank you for reaching out with feedback. I am so sorry to hear about your experience with your shocks. I see that we have already shipped out your replacements to you. Please do not hesitate to contact us if you have any other questions or concerns. I would be happy to speak with you about your experience.

Amy
EXT 1257

Georgia
1 review
0 helpful votes
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Dream builder
April 28, 2024

They're great everything arrives super fast never damaged they show you videos online on how to do amazing company

Date of experience: April 18, 2024
Kentucky
1 review
0 helpful votes
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Great products
April 28, 2024

The accessories I ordered look great and arrived very fast

Date of experience: April 18, 2024
New York
1 review
0 helpful votes
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Lowering springs
April 28, 2024

Great service, easy website to use, great quality parts.

Date of experience: April 18, 2024