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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I only received half of my order. I ordered brake lines and an airbag clock spring. I got the brake lines but did not get my clock spring. The website said it was in stock. When I check on my order status it says at the top all my stuff was delivered. When I scroll down to the clock spring it says processing.
Reasonably priced, shipped fast & easy install. The tips fill the 2008 CS/GT500 diffuser nicely & the black finish looks great with the diffuser's dark color. Very satisfied with purchase. Thanks AM
Good fast delivery they have so many different parts exactly for muscle cars
Website not responsive...Was unable to reset account password...Just aggravating!Parts were GREAT though
Website not responsive...Was unable to reset account password...Just aggravating!
Tires got here just in time to be mounted and get the car aligned so I'm back on the track
I've ordered from American Muscle in the past and everything went smoothly, parts were delivered in perfect condition and the painted parts were spot on.
Should have a fedex driver make me sign for my order I paid 800 for that was stolen. Never order from here again
Product was exactly what I ordered. The shipment came on time and very easy to install.
I ordered a spoiler for my daughter's car and two days later it was at my door! So easy, fast, and affordable.
Easy selection of parts and great prices.
I put the same rotors on 10 years ago and got great service out of them, so I decided to go back with the same.
Got my parts super fast and they were just as described. No issues at all!
No issues with ordering or delivering. Install was very easy
They cancel my order of the Quad Exhaust rear Diffuser gloss black for my chevy camaro LS 2020 say it outter stock and they ask me would I cancel my order are I can wait so I decided to wait I order it for 211 a sale now it's 234 on line now.
The website said parts were in stock and would ship in one week. I ordered parts, the next day, email came in and said parts would ship in 4 weeks. Then two days later I got a phone call telling me parts were going to ship in two months. I checked back on the website and it says that part is in stock and would ship in ten days. I wouldn't order from here again because of this.
Hi Clinton,
Really sorry that your kit shipped out later than expected. You have a voicemail from me. Please check that out and
Give me a call back if you have any questions or if you would like to discuss your experience. You have a store credit voucher to use
Towards your next purchase with us as well. I hope you will give us another chance.
I can be reached art EXT 1257 and I hope to hear from you soon!
Amy
Everything I've ordered from American Muscle has been at a good price and delivered quickly. It's my go to for my Charger Hellcat.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


Hi Evan,
Really sorry about your lug nuts. I see you've returned them. Please let me know if you have any questions.
You can reach me at EXT 1257. I'd be happy to help you locate ones that would fit.
Have a good day!
Amy