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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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35,370 reviews

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Colorado
1 review
0 helpful votes
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Great Product
August 18, 2024

Easy install just move the windshield washer container over and light will fit

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Nice
August 18, 2024

Everything was good came on time it said, just a bit of damage on the face of an axle I ordered little minor metal scratch or gouge slightly concerning but nothing worth sending back I still put it in and it worked good and have had no damage from many other parts however i feel if they don't start putting more packing foam or something to help with the shipping there will be more damage in the future

Date of experience: August 8, 2024
North Carolina
1 review
0 helpful votes
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Perfect Fit
August 18, 2024

Exactly what was needed to fix the issue with lights burning out. Made it look better too.

Date of experience: August 7, 2024
Montana
1 review
0 helpful votes
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Fast service
August 18, 2024

It's was easy and painless no complaints here! I will placing all my orders here in the future

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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My experience was great. Unfortunately my 3m bonding agent was evaporated by the time it got to me. But the items are beautiful and I am thankful

Date of experience: August 7, 2024
Maine
1 review
0 helpful votes
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2014 GT mishimoto 160 thermostat
August 18, 2024

The car was overheating and i had 3 days before i had to drive across the country. They got it to me 1 day before i had to leave and i was able to install it and make it across the country without overheating.

Date of experience: August 7, 2024
Canada
1 review
0 helpful votes
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Damage lights
August 18, 2024

Both lights damage in 2 separate box's
Waited 2 weeks for them to arrive

Date of experience: August 7, 2024
Illinois
1 review
0 helpful votes
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Sent me the wrong part
August 17, 2024

I'm not too mad I get people make mistakes but whoever packaged my front splitter gave me 2 of the same pieces, for reference I needed 3 totally different pieces. Now I have to return it and wait for another one.

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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Satisfied customer
August 17, 2024

Quick and easy! My custom tune was completed much quicker than I anticipated.

Date of experience: August 7, 2024
Washington
1 review
0 helpful votes
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Very easy to find parts
August 17, 2024

Website makes it very easy to find parts dedicated to your car. I wish every car company had a website like this.

Date of experience: August 7, 2024
Virginia
1 review
0 helpful votes
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Product was delivered exactly as described great quality packaged with care

Date of experience: August 7, 2024
Alabama
1 review
0 helpful votes
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Perfect fit
August 17, 2024
Updated review

Perfect fit, just took some patience as it can be a bit annoying but once its in its a perfect fit.

Date of experience: August 7, 2024

Fast Shipping, Product in Great Condition
February 15, 2023
Previous review

The box was a little torn up from the sharp edges of the item, but overall the product came perfect and faster than expected.

Date of experience: February 14, 2023
Illinois
1 review
0 helpful votes
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Ease of Ordering & Installation
August 17, 2024

The website provided a great video for ease of installation of a hood strut kit.

Date of experience: August 7, 2024
Canada
1 review
0 helpful votes
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Good products as usual
August 17, 2024

Americanmuscle.com has been my GoTo site for years when I came for my mustangs and for me, they've always delivered and was always happy with their products. Now my 09 CS mustang looks better, sounds better and sure as heck drives better. Too bad I didn't get a free shirt or something considering how much money I spent and planning on spending again here soon lol, but at the end of the day. You guys can take my money anytime!

Date of experience: August 7, 2024
Illinois
1 review
0 helpful votes
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Finally got one
August 17, 2024

I ordered 3 clutches for this car and everyone told me they're back ordered. American muscle came through. Got my kit in less than a week

Date of experience: August 7, 2024
Minnesota
1 review
0 helpful votes
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Fast shipping
August 17, 2024

I find American Muscle to be the perfect website to shop in for all the parts i need to complete my 5.0 mustang gt build. Slowly but surely

Date of experience: August 7, 2024
Tennessee
1 review
0 helpful votes
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Poor packaging
August 17, 2024

Brakes and rotators and they were packaged in the flimsiest fashion. Those rotors weigh a ton and should have been in a supportive box, bothe the shipping box and the rotor box were crushed and falling apart. I was lucky someone didn't get hurt picking it up and something falling out. I paid almost $300 for them, I expected better from your company with such a reputable name. 4 stars because thankfully they didn't have damage.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Good money worths
August 17, 2024

Love it looking to purchase more…………………. ………………………………………

Date of experience: August 7, 2024
Washington
1 review
0 helpful votes
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Love the look
August 17, 2024

I purchased 3 pieces, love the look of them.
However there is a defect in the surface of the product or a flaw in the paint of the Elenore side scoops. I did take pictures if you would like to see them. It didn't stop me from making another order the next day for a spoiler.

Date of experience: August 6, 2024
Virginia
1 review
0 helpful votes
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Usual service
August 17, 2024

Got parts in a very timely manner, and everything was what I ordered. However I had applied the code for the free AM gloves and received everything but them. Not a huge deal but was kinda like damn

Date of experience: August 6, 2024