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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Easy install just move the windshield washer container over and light will fit
Everything was good came on time it said, just a bit of damage on the face of an axle I ordered little minor metal scratch or gouge slightly concerning but nothing worth sending back I still put it in and it worked good and have had no damage from many other parts however i feel if they don't start putting more packing foam or something to help with the shipping there will be more damage in the future
Exactly what was needed to fix the issue with lights burning out. Made it look better too.
It's was easy and painless no complaints here! I will placing all my orders here in the future
My experience was great. Unfortunately my 3m bonding agent was evaporated by the time it got to me. But the items are beautiful and I am thankful
The car was overheating and i had 3 days before i had to drive across the country. They got it to me 1 day before i had to leave and i was able to install it and make it across the country without overheating.
I'm not too mad I get people make mistakes but whoever packaged my front splitter gave me 2 of the same pieces, for reference I needed 3 totally different pieces. Now I have to return it and wait for another one.
Quick and easy! My custom tune was completed much quicker than I anticipated.
Website makes it very easy to find parts dedicated to your car. I wish every car company had a website like this.
Product was delivered exactly as described great quality packaged with care
Perfect fit, just took some patience as it can be a bit annoying but once its in its a perfect fit.
The box was a little torn up from the sharp edges of the item, but overall the product came perfect and faster than expected.
The website provided a great video for ease of installation of a hood strut kit.
Americanmuscle.com has been my GoTo site for years when I came for my mustangs and for me, they've always delivered and was always happy with their products. Now my 09 CS mustang looks better, sounds better and sure as heck drives better. Too bad I didn't get a free shirt or something considering how much money I spent and planning on spending again here soon lol, but at the end of the day. You guys can take my money anytime!
I ordered 3 clutches for this car and everyone told me they're back ordered. American muscle came through. Got my kit in less than a week
I find American Muscle to be the perfect website to shop in for all the parts i need to complete my 5.0 mustang gt build. Slowly but surely
Brakes and rotators and they were packaged in the flimsiest fashion. Those rotors weigh a ton and should have been in a supportive box, bothe the shipping box and the rotor box were crushed and falling apart. I was lucky someone didn't get hurt picking it up and something falling out. I paid almost $300 for them, I expected better from your company with such a reputable name. 4 stars because thankfully they didn't have damage.
Love it looking to purchase more…………………. ………………………………………
I purchased 3 pieces, love the look of them.
However there is a defect in the surface of the product or a flaw in the paint of the Elenore side scoops. I did take pictures if you would like to see them. It didn't stop me from making another order the next day for a spoiler.
Got parts in a very timely manner, and everything was what I ordered. However I had applied the code for the free AM gloves and received everything but them. Not a huge deal but was kinda like damn
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.

