On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received and installed replacement bump stops for my S197 Mustang that was modified/lowered by Roush as part of its conversion to a Stage 2. The original bump stops had deteriorated badly and were also for a standard (non-lowered) Mustang GT. American Muscle's replacement kit was an OEM product that was used on Shelby GT500's. This was the perfect product for my car and was a direct fit replacement. Thanks to American Muscle for carrying this kit and at an excellent price. Fast and reasonable shipping, too!
Talked with a representative from American Muscle. What a great conversation and I was schooled in the art of taking care of the engine air filter in my Challenger. This filter is has a price that is slightly higher then what I have been use to. But now, understanding the why's and what-for, pertaining to this filter, I am squared away.
I ordered this same taillight tiny kit and installed it about four years ago. It installed easily and fit great. No bubbling or anything. After four years it was faded to a flat finish and needed replaced so I ordered this new kit. The quality and fit is not nearly as good as the first kit and there are lots of bubbles on almost all of the lights. I'm not happy about the way it came out this time
I recently was helped by Mike D. He was super helpful in getting my order fulfilled. Great customer service!
Racing stripes arrived very creased and stripes show the creases after install when the sun hits in the right direction. Very expensive for creased stripes.could have bought some for 1/3 of the price if I wanted creases.
Fast and easy ordering, delivery and fit. Will use again, and regularly when items are available
I got the package and delivery was good on time but it was delivered down the road lucky the Neighbor
Brought it to me
All worked out well getting the cap replaced with a couple of small hurdles getting it to fit with a thin screwdriver and rubber mallet. In the end we prevailed.
The rotors look great and were delivered quickly. The brake pads look great too.
Couldn't not take up American Muscle's great price on a serpentine belt that cross fit my 2009 Benz C300 4Matic. Exact specs as OEM.except 10mm shorter but not a problem. Fedex Standard shipping fairly quick too. AM provided daily updates on status of order.
Easy install just move the windshield washer container over and light will fit
Everything was good came on time it said, just a bit of damage on the face of an axle I ordered little minor metal scratch or gouge slightly concerning but nothing worth sending back I still put it in and it worked good and have had no damage from many other parts however i feel if they don't start putting more packing foam or something to help with the shipping there will be more damage in the future
Exactly what was needed to fix the issue with lights burning out. Made it look better too.
It's was easy and painless no complaints here! I will placing all my orders here in the future
My experience was great. Unfortunately my 3m bonding agent was evaporated by the time it got to me. But the items are beautiful and I am thankful
The car was overheating and i had 3 days before i had to drive across the country. They got it to me 1 day before i had to leave and i was able to install it and make it across the country without overheating.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members