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AmericanMuscle

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 6 days

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35,318 reviews

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Louisiana
1 review
0 helpful votes
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Backorder Concerns
January 16, 2026

This is my first choice when ordering part for my mustangs. One issue I have is when trying to order a charcoal canister, it seems the part is on an indefinite back order. Not sure if I should place the order considering the lack of a definite date when it'll arrive.

Date of experience: January 6, 2026
Kentucky
1 review
0 helpful votes
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Great customer service
January 16, 2026

I mistakenly ordered the wrong item. AM paid the return shipping, and all I had to pay was the difference between the items. Very friendly and helpful folks!

Date of experience: April 20, 2022
Maryland
1 review
0 helpful votes
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Boss 302 intake
January 16, 2026

I had a great experience, I told the sales men what I had what I was trying to do. He put my information in and told exactly what I needed to complete my project.

Date of experience: January 5, 2026
New York
1 review
0 helpful votes
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Not even close!
January 15, 2026

I order floor mats for Dodge challenger R/T.
Received floor mats for Ford F150.
Box was clearly marked Ford F150,
Return process is a bit tedious, requiring pictures of box, and items inside.

Date of experience: January 5, 2026
Support R. — AmericanMuscle Rep
3 months ago

Hello Jodi,

Thank you for sharing your feedback regarding your recent order from AmericanMuscle. We reviewed your order and we apologize that you received mats for a Ford F150 and not the ones you ordered for your Challenger. It is our goal to have orders shipped correctly and quickly to our customers and we apologize that this was not what you experienced.

We do show that you initiated a return and the replacement floor mats should be shipping shortly. Once they are shipped you will receive an email with the tracking information.

Due to this situation, we issued a promotional credit to your account. This credit can be used on a future order and is valid until 4/30/2026.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Texas
1 review
0 helpful votes
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Amazing customer support
January 13, 2026

Spoke on the phone with Rob H. And he helped me out the greatest! I was calling every shop in Houston to find these parts and got referred to 4 places all to not have them. Called yalls support and was connected with rob and he found everything I needed and conversation about cars was awesome great guy forsure!

Date of experience: January 3, 2026
Nebraska
1 review
0 helpful votes
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American muscle is the best website I have found for my mustang parts. Great prices better customer service. Can't be beaten.

Date of experience: January 2, 2026
Tennessee
1 review
0 helpful votes
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Perfect order in every way
January 12, 2026

Ordered bbk cold air induction kit and was exactly as your pics showed and easy to install. Instructions would of helped with some of the install but you tube covered that

Date of experience: December 31, 2025
Wisconsin
1 review
0 helpful votes
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2020 Charger Flow fx
January 11, 2026

Everything went together very well, nice easy install. The only downside was we had to cut the tips off because they would not fit in the bumper cutouts

Date of experience: December 31, 2025
California
1 review
0 helpful votes
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I want to see how fast it get here
January 10, 2026

Good to try this item I will recommend someone else as soon as I receive my item. I hope this is a legit place to all the stuff on my charger.

Date of experience: December 31, 2025
Texas
2 reviews
0 helpful votes
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American Muscle is the best!
January 10, 2026
Updated review

I don't always order car parts but when I do it has to be from American Muscle simply because of the peace of mind that if something gets lost in transit they will replace it! Or find a way to credit you an item you never received. But you have to check that little box at the end before placing your order.

Date of experience: December 31, 2025

American Muscle always makes things easy and convient...
May 7, 2025
Previous review

American Muscle always makes things easy and convient when shopping for car parts.

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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My last order was sent to my old address (my fault) and was stolen. American Muscle representatives bent over backwards to make it right. I got a full credit and was able to order another item I wanted. THANKS!

Date of experience: December 31, 2025
Nevada
1 review
0 helpful votes
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As a returning customer, I was unsure whether to give American Muscle another try after my last experience. However, I'm glad I did! They have made clear improvements, and my recent order went smoothly.

Date of experience: December 30, 2025
California
1 review
0 helpful votes
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Mustang Face-lift
January 9, 2026

Recently purchased a RTR chin splitterfor my 24 Mustang GT, wanted to get it soon to have mounted at the same time as my Diode Foglights that I received as a Christmas present. It arrived sooner than expected, well packed and got the install done already. Customer Service tech on the chat was very helpful, so easy to deal with. AM competitor wanted $200 for shipping, AM had a warehouse not far from me and only charged $25. Will use AM for all my future purchases.

Date of experience: December 30, 2025
California
1 review
0 helpful votes
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I've been an AM customer for at least 5 years now and never have they failed to deliver (literally)! Quality materials and products at very good prices and quite often are there sales and coupons as well. Thank all those on the American Muscle team for making my shopping experiences and my projects that much easier to navigate and complete!

Date of experience: December 29, 2025
Florida
1 review
0 helpful votes
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Been two days since I have paid for my order and nobody has even shipped it. Being that it is a weekend that is normally okay; but these people have the audacity to have sent 8 emails since purchase asking for a review. Here it is you lazy turds.

Date of experience: December 28, 2025
Support R. — AmericanMuscle Rep
3 months ago

Hello Collin,

Thank you for your feedback regarding your recent order with AmericanMuscle. We apologize for the amount of requests you received asking you to review your experience with AmericanMuscle. We send these requests to our customers so that we can make improvements if needed so that this is a seamless experience for our customers.

If you would like to be unsubscribed from emails, marketing emails, you can go to one of the emails and select "Unsubscribe" or you can contact us and we will be happy to unsubscribe you from receiving these emails in the future.

We show your order was placed on 12/26/2025, after the cutoff for shipping that Friday, and the order shipped out to you the following Monday 12/29/2025 and was delivered 12/31/2025. We hope that the PA Performance PMGR Mini Hi-Torque Starter (79-95 5.0L Mustang) you ordered arrived undamaged and you were able to use it on your Mustang.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you.
Amy

Tennessee
1 review
0 helpful votes
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Great Team!
January 6, 2026

I purchased my drive shaft and recently Z AUTOMOTIVE TAZE WITH DOUBLE BYPASS. Such great staff of people to work with. If don't know what item your purchasing a team member will get in touch with you within seconds and explain everything your purchasing. Quick delivery as well I just love American muscle great company no complaints just solid team of hard working people. I recommend them over and over ten thousand times. Continue to do great things over there American muscle!
-Antonio Nicholson

Date of experience: December 26, 2025
California
1 review
0 helpful votes
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I love this website, I've been a customer for some time and ordered parts for my challenger rt. I'm not a mechanic but if I have questions about parts; I can tell you that I've called the customer help line and a knowledgeable person was there to answer my questions.

Date of experience: December 25, 2025
Nevada
1 review
0 helpful votes
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Screwed up order
January 4, 2026

So I have been waiting on an order for over two weeks now and from what I can see on my account page, my order was sent to Lexington, Kentucky, as opposed to Las Vegas, Nevada. I am currently trying to contact dyme myself because it is very clear you guys have no idea what you guys are doing as far as selling parts goes. It seems as though I will now be waiting an additional 2 to 3 weeks for you guys to deliver something as simple as fittings. This should not be that complicated. It's just an address. It's a copy paste affair.

Date of experience: December 8, 2025
Support R. — AmericanMuscle Rep
3 months ago

Hello Derrick.

Thank you for taking the time to share your concerns with us regarding your recent order from AmericanMuscle. We apologize for this situation and your frustration is understandable.

This item was being shipped to you directly from the manufacturer and we are reaching out to them to see if they provided us with the incorrect tracking number, or if they had the wrong address noted on your order. We will share this resolution with you via email once we receive a confirmation.

We do show that that shipping address we sent to them was the address you had noted on your order in Las Vegas,

Due to this situation and for the inconvenience this issue has caused you, we added a promotional credit to your account, This credit can be used on a future order and is valid until 3/31/2026.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Virginia
1 review
0 helpful votes
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Nicholas P was very knowledgable and competent. Even though not his area he assured me the part would fit. He was extremely personable. Good Guy!. It is because of him and a few others at American Muscle I will always look there first for parts. Good Guys!

Date of experience: December 24, 2025
Ohio
1 review
0 helpful votes
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Parts
January 3, 2026

How about a clutch cable and didn't last 4 months? I purchased an h-pipe and on the passenger side that number one O2 sensor was in the wrong spot and the wires would ground out on the frame of the car and you guys wouldn't do $#*! about it. So I had to weld in the hole and make a new one. $425 h-pipe

Date of experience: December 24, 2025
Support R. — AmericanMuscle Rep
3 months ago

Hello Todd,

Thank you for taking a moment to share your feedback with AmericanMuscle. We were disappointed to hear that a clutch cable you purchased did not last more then four months,

We reviewed your recent orders and we do apologize that we were unable to locate a recent order for a clutch cable. If you experience an issue with an item that you ordered from us, please contact us and we can review the parts to confirm if there is a warranty on the item, or if we can assist you in setting up a defective return.

We do want our customers to be happy with the orders they make with AmericanMuscle and we apologize that this was not the outcome for this purchase.

If you have any questions please contact us and we will be happy to assist you.

Thank you,
Amy