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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,326 reviews

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Texas
1 review
0 helpful votes
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Showcase
September 22, 2024
Updated review

Purchased items previously for my 2022 Challenger. Good service and items were made to fit perfectly.

Date of experience: September 12, 2024

Recent shipments have been good
November 10, 2023
Previous review

Recent shipments have been good.

Date of experience: November 10, 2023
District of Columbia
1 review
0 helpful votes
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Nice wheels
September 22, 2024
Updated review

Excellent company, great products, shipping is on point and fast

Date of experience: September 11, 2024

Excellently
April 24, 2024
Previous review

Excellently

Date of experience: April 14, 2024
Georgia
2 reviews
0 helpful votes
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Fast
September 21, 2024

Fast and easy delivery! Try and get parts from this site as much as possible if they are affordable to buy

Date of experience: September 11, 2024
Ohio
1 review
0 helpful votes
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Easy and great. Shipping was cheap and incredibly fast. My factory piece had about an 8 inch crack in it and it looked terrible. This is a really cheap and easy way to make it look OE again

Date of experience: September 11, 2024
Connecticut
1 review
0 helpful votes
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Mopar vinyl sticker
September 21, 2024
Updated review

Fast delivery and ez to install a lot to look at design and layout. Made my choice and picked the one I thought would fit the best

Date of experience: September 11, 2024

Quick and easy
September 26, 2023
Previous review

Quick and easy

Date of experience: September 25, 2023
New York
1 review
0 helpful votes
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Very satisfying experience.
September 21, 2024
Updated review

The ordering process was easy, and the product is just as described. It was received in a very timely manner and the fact that they recognize military and veterans is greatly appreciated.

Date of experience: September 11, 2024

Quick and easy
September 28, 2022
Previous review

Quick and easy. Discount coupon was a nice touch.

Date of experience: September 28, 2022
Florida
2 reviews
0 helpful votes
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I placed an order with this company for my little brothers charger. At first it wouldn't go through and I had to reorder. I got all my confirmation emails and that it was accepted. Then I received an email this morning at work saying they were trying to contact me (never received a phone call or email) saying they need more information from me. What else do you need? You have my payment information, my name, the address and what I ordered. They canceled my order since they were "unable to get ahold of me". This is the second time I've had a problem with this company. And after the first time I didn't bother reordering. I have you guys benefit of the doubt and you just take my money and never give me my items. This company sucks and is very unprofessional. Maybe actually do your jobs.

Date of experience: September 11, 2024
Louisiana
1 review
0 helpful votes
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Hash Marks for challenger
September 21, 2024

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch!
These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Date of experience: September 11, 2024
Texas
1 review
0 helpful votes
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Experience
September 21, 2024

Good customer service, took care of me and any questions I had

Date of experience: September 11, 2024
Michigan
1 review
0 helpful votes
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Great quality and exact fit.
September 21, 2024

Very easy website to use. Whit high quality part. Fast delivery

Date of experience: September 10, 2024
California
1 review
0 helpful votes
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Excelente
September 21, 2024

Esto es más en español
Pero más que excelente servicio y entrega

Date of experience: September 10, 2024
Illinois
1 review
0 helpful votes
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Perfect
September 20, 2024

Quick shipping and good price! Highly recommend buying from this company!

Date of experience: September 10, 2024
Pennsylvania
1 review
0 helpful votes
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Thanks for everything
September 20, 2024

Everything is fine, the package is en perfect condition very good quality

Date of experience: September 10, 2024
Washington
1 review
0 helpful votes
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Recent purchases
September 20, 2024

Love everything in the catalog wishing and dreaming of course mostly but getting the deals and liking the results so far

Date of experience: September 10, 2024
Michigan
1 review
0 helpful votes
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Awesome!
September 20, 2024

Great sales and prices found everything I need for my new edge. Excellent customer service and fast shipping couldn't ask for anything more.

Date of experience: September 10, 2024
Tennessee
1 review
0 helpful votes
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Unsatisfied/Terrible/Upset
September 20, 2024

Not all hardware in box... missing 4 hole flat bracket that goes in between the quad tips to hold together, it was noticed once muffler shop finished the job and couldn't put tips on because of no flat bracket,so the muffler shop had to tie wrap through the holes,unable to drive so it's still at the muffler shop and put my daily job behind schedule for a flight I had to catch and had to cancel... hopefully they will next day this part so I can drive my car that's sitting at the muffler shop until the part arrives, I'm so upset 😡 this needs to be fixed ASAP I've sent pictures of what's missing, order numbers, dates to customer service this should not take 5 days to send out 🤬

Date of experience: September 10, 2024
Virginia
1 review
0 helpful votes
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Great Company
September 20, 2024

I have been getting parts and accessories from American muscle for nearly a decade now. They always have fast shipping, great selection and great descriptions. They are my go to when I need parts for my Foxbody.

Date of experience: September 10, 2024
Florida
1 review
0 helpful votes
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I received the Air Filter. AEM, 21-2075DK, however it diameter is to small and the length is an inch to long. I tried to call K&N but its a non working number for advise and return. Please provide me with the correct information.

Date of experience: September 10, 2024
Canada
1 review
0 helpful votes
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Buying a 99-04 mustang V6 exhaust.
September 20, 2024

Box that arrived at my house was in very terrible shape and had a hole in it, so wish they would use a stronger box for the exhaust. But it wasn't damaged when I opened the box everything was wrapped in bubble wrap and packaging. Just wish there were more pictures of the item and a video for a sound clip like the other ones.

Date of experience: September 9, 2024
Wisconsin
1 review
0 helpful votes
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Great reputable company.
September 20, 2024

Great, smooth process from purchase to delivery. Great product selection.

Date of experience: September 9, 2024