AmazonReviews 11,108

Have not received the item and not received money back after 41 days.
Contacted Amazon directly and they told me they returned the money when I was on hold but I have not received after 11 days.
Put a one star review for the item, my review does not show up on for the item.

The driver took my package to the wrong place amazon asked me to give them time to fix it so I waited after the deadline contacted them again for them to tell me its nothing they can do and i can't have a refund.IM DELETING MY ACCOUNT WITH THEM

Shopping at Amazon.com "HAS" been a pleasure, that is until recently. I tried to log-on BUT they recently changed their log-on procedure by using a "moving" CAPCHA which is impossible to get correct. Because you can't complete the CAPCHA, they make you change your password again and again. I will look at WALMART before trying Amazon.com again.

Item was damaged during delivery. Amazon would not reship. Told I had to reorder and promised to refund the difference in pricing. I had the rep send me a "confirmation" of that via email. Spent hours on the phone being transferred from one customer service rep to another. Sent numerous emails. Finally was told, sorry we don't do that and they hung up. I would not have reordered had I known they would renege on the promised pricing.

Don't trust amazon and their reviews, genuine reviews they won't allow to post, always promots fake items by promoting fake reviews more over customer care and delivery people also very rude, if you raised complaints also they don't care

Amazon is amazing! I love there free return policy.
I think maybe their prime membership is a little too much
No complaints with their service. I buy from Amazon more than once a month.

Big bottle of vanilla extract spilled wasted in packaging. Amazon wont accept nor entertain complaint.

My account was hacked, they have many fake seller on the website so the website is not at all trustable.

Been almost 2 weeks and still haven't received my refund yet. Can't believe it's taking that long for my package to reach the distribution center.

Absolute lack of customer service and my brief dealings with this place showed an absolute lack of customer service and absolute disregard for the customer...in fact, they seem to take delight in running off customers and that's about all that they seem to be able to do well. Too many other good competitors to waste money on this poorly run operation.

When you try to contact an agent for a missing product or warranty you usually get a robot or somone overseas that you can't understand or they can't help you..

Their customer service is unhelpful, dishonest and incompetent.
Their customer service is also difficult to reach, clearly offshore and in no way empowered to be able to help even if they wanted to.

I've been getting monthly subscriptions to save money and time. As a longtime customer I thought this was a good idea. Once in a while I compare prices and change my orders. Yesterday I was going to buy a bag of cat food as I expect to run out just 3 days prior to my next scheduled monthly delivery. I discovered the price was $7 cheaper than my subscription!
I called customer service and they did nothing so I cancelled everything.
As I had been a very regular customer I expected much better treatment than this.
Is this how you guys make up for your "free shipping"?! Really unprofessional

I had a incident i think it was wednesday morning 10 30 am the worker called me a punk $#*! and i told there manager the next day and i called cooperate to tell them so im waiting to see what happens he needs to be fired because thats unacceptable i didnt say one word to the guy not one word and every time i go in there its a bunch of kids working who suppose to be adults not doing nothing but walking around looking like they in high school laughing and giggling and playing they look and act like they dont want the job or they not appreciative of the opportunity they talk to each other like they out on the corner on the street im in lorton virginia and the amazon is just built and most of the time i go to the amazon in alexandria virginia because the one around my way which is 3 min from my house i refuse to go there because of the staff the workers they awful

Amazon gave me a courtesy credit of $100 after charging my credit card DAILY, for over 2 weeks on something that was returned. I bought a pair of shoes (that didn't fit) with the credit, returned those. I've called twice in the month since Amazon received them and been told TWICE that the refund was being issued.
NOW they want to say a courtesy credit is nonrefundable?!
Had I known that:
A) I wouldn't have bought the shoes
B) if they said nonrefundable before returning, I would have kept them!
This place is a not doing good business...