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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I really like Amazon but I purchased a tablet based on the reviews. Boy was that a mistake. I bought a 10" Tablet and it was terrible. How could this be with so many great reviews? I went back and noticed that the reviews for 3 tablets were joined together. I could only find 2 reviews of 177 that were for the 10", most were for the 7" and a few for the 8". So I started looking at other items only to find there were 100s of examples just like this one. That this is the way Amazon does it. SO DO NOT buy a product based on the reviews summary. You need to read every review to find the ones for the product you are considering.
The only item I have ever purchased on Amazon.com was a ValueRays Heated Mouse. My experience with ValueRays was wonderful, and the heated computer mouse I bought totally solved my cold mouse hand problem. I will shop with them again. Amazon has lots of good products. I was surprised to find a heated computer mouse on their website!
Great site for finding things you can't find else where. Recently I needed 16 mailing tubes. The site that I usually use for purchash the mailing tubes was charging me $68.00 for shipping. I found the same tubes on Amazon for a few dollars more but no shipping fee (I have an account with them). Wow... what a difference in price. I saved $59.00 in all.
I order from amazon all the time! Atleast 7-8 times per month and it's really one of the only sites I will buy most products from. Great customer service
I have placed several orders thru Amazon and not once have I had a problem was sent the wrong item once was told to keep it and I did receive a refund for the purchase.
I have ordered many DVDs from Amazon. They always arrive in record time and always in the condition described. Very please with the service.
I ordered a TOMTOM Rider 2 from them along with a RAM mounting kit. The package arrived and now Rider 2. Tried to call but they only correspond via email. They did finally send the unit. Then I realized I needed a docking station and cable to charge on bike. Ordered that and when it came, the cable had a note in the pkg from another customer saying the cable did not work. It didn't. Again, after email conversations they sent another cable, still did not work. I the cables and docking station back and used a sig lighter hookup to charge. About after a week of using, the ram unit on the bike broke--cheep Chinese junk. I'm not even going to try to return--this process took over a month as it was. STAY AWAY!
Amazon has some good prices but not necessarily the lowest on the web. Be VERY careful when ordering third party items from them as the shipping charges often make up the difference in any lower price they may offer. However they DO sell just about anything =)
Amazon is always a pleasure--best selection, fast delivery. Sometimes the american site is less expensive to order from than the canadian (where i live) but that has more to do with american gov't subsidies than amazon itself.
I have been a fan of Amazon.com for years for I've had pretty much good experience. I'd like to follow their best deals and all of my books are bought from Amazon. I like to make the order worth $25 minimum for the FREE shipping. Very reliable, user friendly. Every time before I buy things at a retailer, I will still check amazon.com. As such a great site, I just wonder whether it works if I join this platform for sharing my musical instruments at www.alldaysmusic.com. Maybe it is worth a try.
When all goes well amazon is really good, but when their vendors don't hold up their end of the deal you can expect a wait of 2 months to try and receive some short of resolution for your bad service. Some of the market place company's are shady to the point one asked me to change my review since at the end of the day I received my money back from amazon. I told them I refused that they should of offered better service so that Amazon would not have to work so hard to fix their mess-up and bad service. Also Amazon make you leave a email and calls you back. Make sure u save the number they call you back on. You are going to need it. Lots of emails and phone calls later you, Amazon in good faith refunds your money. Just be prepared to wait.
Here you can find out a million things. Spet more words for describing this site is invane, because is so prefect!
I have ordered more than 100 times in Amazon since 2010 and all order was good.
I hightly recommand this site. Moreover, it's free shipping!
Amazon.com offers a very consistent service with good senses. One of the top online retailer.
* Communication is great with multiple email follow-up and delivery notifications
* Invoice is detailed and clear to read.
* Customer services are very helpful and courteous.
* Amazon has a great return policy as I do not have to worry about the quality of my purchase.
Longtime customer of Amazon. Very strong website, easy to use, very safe and secure for using your details etc. Excellent range of products, i have used many times and will certainly use again.
With Amazon Prime & subscription service, it's tough to beat the experience. We recently added getting our dog food (heavy)... which is great...
Simply put an amazing website that has come thru 100% every time, unless something changes I am a lifelong customer. Keep up the good work amazon you are what all online companies should strive to be!
Buyer beware... never receive my order, of course, they charge my credit card for several days... terrible customer service.
I have had nothing but good experiences with Amazon! Their prices always beat everywhere! Whether youre looking to get an iPod for $30 cheaper than Wal-Mart or a case for the iPod for $5 or looking to download a $0.99 MP3 song without having to spend 3 hours downloading iTunes, Amazon is the place to go. I always turn to Amazon before buying anything and they never fail to have stuff cheaper than stores. Well worth the 3 day wait to get something in the mail.
Amazon has so many things on stock but sometimes the sellers are not so great, they can send a bad product and make a hassle of it to replace it.
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