AmazonReviews 11,108

I have ordered all sorts of items from Amazon over a period of several years, and have never experienced even one problem--with the products or the shipping and customer service. In fact, on an item I ordered earlier this month, when I went back to write a review, the product was $20 less than I had paid a couple of weeks before. When I contacted customer service, they willing offered and speedily refunded me $20! Now that's what I call good customer service!

I highly recommend Amazon!

Amazon.com is pretty good. I try to minimize or avoid s&h, unfortunately this only applies to items "sold and shipped by amazon. They also have customer's with good deals, but beware, amazon is not responsible for certain things. You must contact the seller directly through amazon.com (which is good because the seller doesn't really know you). The only problems I had was with the clients are from guess? CHINA... delays... language problems unsatisfactory product. I do recommend Amazon.com just beware of where you item is coming from. Never had a problem with Amazon products.

Great price, but I am now being told the item will not be delivered until WAY after the expected delivery date. I ordered 9 days ago, with the expected delivery date being today. I called the shipper, because their website was unable to provide tracking info, to find out when my package would be here. They told me it hasn't even been entered into their system yet, 9 DAYS LATER, and I that I should call the diapers.com. When I called, she kept saying that when I purchased I was told it would be 1-2 weeks. Right, then your website updated when the item was supposedly shipped stating delivery should be expected for today, slightly over a week. Made sense. But now diapers.com are blaming the manufacturer and the shipper, saying they don't know why the item is marked as shipped or when it will be here because "that company is hard to track". Essentially they don't know where it is or when to expect it. I am frustrated with their shipping procedure and their customer service, or lack thereof. I should have ordered through Amazon and paid $18.00 more to have it delivered through a traditional carrier in 2 days. Now I can't even get a refund because I was told they have no idea where it is or how long it would take to get back to them PLUS the 7-10 days for them to process it to get me a refund. I have ordered through diapers.com several times before and have had mostly good experiences with the shipping, less 2 other packages, hence the 2 star review.

I have ordered an inordinate amount from Amazon. Everything has been delivered on time and if I had any problems with the merchandise, Amazon Customer Service was always great. Unlike some other websites, Amazon solicits honest customer feedback and they publish the good along with the not-so-good. I find it a slap in the face for online merchants to publish only the good reviews because it is so unfair to people who want to read the good and the bad so they can make informed decisions.

Amazon for sellers-- stay the f away: they lure you in and take or hold your money without notice, through their bad and malicious policies: they close your account at will or Arbitrarily -- while they let you sell products but you cannot claim your money nor would they let you log in to question their decision: their policy is from 90 days-- unlimited-- you have no access to your money and evidently never again you see a f dime if they find out something undesirable or simply off with your products or listings. They can pick on anything you list even if it is within the parameter of the concept of selling. I was going to sue them had it not been for the worst exchange of vile emails with them to get my money back they have on hold for over 2 months-- till I eventually got it. Story short-- I started selling and the customers were happy but amazon wants me to upgrade to a higher plan and I refused, so what I did I listed my items in a way that they did not like, and they closed my account without notice by telling me that I still can sell but without pay because I am on probation ''- mf capitalists have ruined the planet with their outsourcing and insatiable greed, made in china by child / slave labor. I TOLD THEM if you are not going to release my money I will sue you you f scumbags-- Stay the f away. This is why the world is in a mess because of lawful criminals and people who do not stand up for their rights. Capitalists use us as disposable properties.

I can find nearly everything I need on Amazon and with the Prime membership, I never pay shipping. I purchase all my Christmas gifts and wrap them as they are delivered. Saves me aggravation of trying to find what I am looking for and even large items are delivered to my front door with FREE shipping. This is such a handy service I am now buying all my paper towels, toilet paper and tissues through the service. The paper products are on automatic ship, so I am never out plus if I need to changed shipping date I can. What is not to love?

I ordered from Amazon 76 times in the past 4 years. I purchased all kinds of stuff - electronics (computer, mouse, keyboard, headphones, webcam, bluray writer, USB flash, external HDD storage.), paper books, cosmetics, toys, shoes, accessories, jewelry and even bigger stuff like travelling luggage.

I never had any kind of problem, not even once that I would be dissatisfied. Of course there happened to be issues, e.g. the computer mouse stopped working or I didn't receive some item in a period of time (I am sure the guard stole it or the delivery man lost it), and in those cases Amazon is always on the buyer's side. You return it for a reason or ask for refund for not-delivered item. Amazon's A-Z Guarantee always resolves problems in the best way.

The only thing you have to be careful about is the seller you're choosing to buy from. I am very picky and attentive in such matters, probably that's why my risk is at the minimum. Pay attention to the available photos of the product, product description, product location and certainly reviews and seller rating.

And surely you must familiarize yourself with rules of Amazon before you get in the game (e.g. Shipping Address cannot be changed after the item has been marked as Shipped), but that's what you signed for when you were agreeing to Terms and Conditions!

I love, love love Amazon. If you purchase a lot through them it's worth getting Amazon Prime for the free shipping and movies. If you have a student email, you can get that half off which is prefect for ordering your textbooks and Christmas!

I only had one semi bad experience on Amazon and it could have been the sellers deceit... I attempted to purchase an old video game but the seller sent me a piece of paper from the case (seriously.?) and when I checked my order again, it still showed that I was purchasing the video game. Seller issues are sometimes handled by Amazon and although this wasn't entirely the case, Amazon did refund my money. And yes, I returned the lame video game insert.

I love Amazon for the free shipping, the ease of purchasing (dangerously easy), the trust that I have that I will always get what I order, and the movies/tv shows (especially since they made that deal and now we get all the HBO shows)!

Highly recommended! <3