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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Amazon has continued to impress me. As a web developer I think their website could be improved, but the features are indeed robust and the quality of products has been reliable.
Really good prices and variety on new or "previously owned" - have bought latter and item was nearly like new!
The Prime is the greatest thing ever. Really saved my last minute Christmas gifts!
It's as it should be; order, get it. If it's wrong, let them know and it's easily rectified.
I've been using Amazon for years now and I love it! I do almost all of my shopping there. The best part is their Subscribe & Save program. It saves me time going to the store and they give you a discount on everything.
I have had great experiences shopping online with Amazon. They have the best deals of any online store and I usually can get free shipping.
My preferred online retailer. Fast, reliable, and cheap.
Amazon.de never better!
Never had a problem buying and returning items.
Refund is fast too.
Deliver order on time, except if the products came from other country.
Great prices and great quality. I would recommend to anyone and everyone. Quick shipping also!
I used amazon for publishing my kindle ebook and it was perfect experience.
Now they have really good customer service and no scams
Very fast shipping and i like how it's all online makes it seem crisp and professional like would recommend to anyone
Usually they do not deliver to Zimbabwe, that's why I do not favour their service
I am a Prime customer and a smile customer and AmazoN sends money to METAvivor.org each time I buy anything. The only charity that only helps women with advanced Breast cancer.
Amazon, another great place to purchase from. Super fast shipping, amazing prices, i highly recommend this website for friends and family.
I'm a Prime member, and I order almost everything from Amazon, so the money I save on shipping outweighs the cost of prime. However, I've become VERY DISGUSTED WITH PRIME VIDEO LATELY! Out of the last 5 videos I've watched, 3 that I didn't finish watching became unavailable to me the VERY NEXT DAY! If Amazon Prime Video sent out a notice saying I had to watch the whole video in one day, they didn't tell me. So all 3 movies I watched about 2/3 of the way through, fully believing I could watch the ending the next day. Oh no! 2 of the videos were NO LONGER INCLUDED ON PRIME THE VERY NEXT DAY! The 3rd video was UNAVAILABLE! Hey, Amazon, that's not RIGHT TO DO! These were all either really old movies from the '90's or kind of jerky movies that the Sci-Fy channel used to show. That's another thing about Prime Videos-no current or recently current movies. That doesn't bother me, but when they are starting to shut off my access to the ends of movies, THAT ISNT RIGHT!
As for Amazon as a whole, I use it to buy almost everything. I recommend that you always look to make sure each purchase is "Fulfilled by Amazon" before you buy it. I made a couple purchases that weren't all that great, and Amazon made sure I got a refund. Quickly, too. There are many sponsored items now, and most sellers are ethical and decent. But once in a while, you get a bad product, and if it's fulfilled by Amazon, Amazon stands behind it. (Except maybe now, for Prime Videos).
Have found good value. And speedy delivery. No complaints so far.
I have always been satisfied with Amazon's service.
I love their products. I have been using their service for over 5 years now. Thanks Amazon.
Things arrive quickly and are usually as described. I have had only positive experiences so far when returns were necessary. I think Prime membership has been worthwhile for me.
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