AmazonReviews 11,108

I have been an Amazon customer for a few years & really like the variety of merchandise. The new Smile feature is an added bonus. Be sure to order from Amazon rather than 3rd party to get the free shipping on over $50! Many items are available directly from them, you just have to read carefully. Only item not satisfactory is the 9 hour VHS tapes - don't know if it's my VCR or the tapes are old, but I'm switching to a digital security camera soon anyway.

There are millions of people who only have one computer in their home, or uses the same account to shop with, and when they are buying a gift for someone they don't want them to see the recommendation, because it is based on what you viewed. Anyone else who uses the computer and goes to Amazon can see what you are looking at. And you can't turn that feature off.

And like most big companies today; there is nobody you can talk to; they simply don't want to hear about any customer complaints, unless it's on a list they provide.

They are also not cheap.

The other day I was going to order a basketball pump from them; it was $4.95; with $6.75 shipping. I went to E-bay found the same pump, for the same price from a 5 star dealer, and the shipping was free. The Amazon seller wanted more for shipping, and handling then the item cost.

Amazon only gives you free shipping if you spend over $35.00. In my book that makes them yet another Corporate giant trying to get more out of you, then you should have to pay.

There are better deals on E-Bay then these rip off artists are trying to scam you with.

They are sneaky!

My wife ordered a vest for me on their website. There was no mention that this vest was coming from China until after you place your order.

The vest cost $20.00 with shipping. What they don't mention is that if it doesn't fit, like mine didn't; it would cost you $20.00 to send it back to China. I myself would call that deceptive practices. They knew how much it would cost to return this item; but they didn't tell you!

Bottom line; you can get the same stuff on E-Bay that you can get from Amazon, from some honest Mom, and Pop business, often with free shipping. All you have to do is look at the customer reviews of that business. Only deal with the good ones!

As for Amazon; well I've bought stuff from this company for at least 10-years, but after this last rip off purchase, They can kiss my you no what!

Amazon was once the low price leader and great deals are still plentiful but I do have one criticism-gougers. I will give a real example that I recently experienced. I was pricing a DeLohngi oil filled radiator that was selling almost everywhere for $129 w free shipping. After they sold out other vendors advertised the exact heater for $280. I think it gives Amazon a bad name and they should exercise some control over what their vendors charge. I purchased it from HSN for $119 w free shipping. This is just one example, I have seen this happen on several items I was shopping for during the Christmas season.

I place orders with Amazon weekly. They are fast, reliable and have almost anything you can think of. I like the price comparisons and the prime shipping is a great value. I have only needed to contact customer service on two orders out of 100. On both occasions they were disappointing. The phone number is hard to find, and they try to get you to use the web. I had a gift card that was delivered to the wrong person. It took me three phone calls to resolve it because the representative didn't take the action the promised. Customer service is shockingly bad given the great service Amazon otherwise delivers.

Love amazon I get my Kindle from them. Almost every year.

Amazon is trustworthy, reliable and offers such a large selection of products as well as buying options, its hard to go wrong. Also love the free ship/free return on many products. I always check amazon before any other site

Good deals. They respond quickly if I have a problem.

Best site to find just about anything. You all know there are many other sites like Amazon, but I keep going back to what I like. The only thing I wish is that when you are looking for things you could sort the ones that come up in a price order.

The service is great if you have a problem with a seller. Shipping is fine. Depends on where and who you buy through. I am still on the fence about Amazon Prime. I guess if you buys a ton of stuff this is great. But a lot of time I can get it cheaper buying it for $1 with $3 shipping then the prime price of $10... as an example.

I have a love/hate relationship with Amazon.com. On one hand, you can find just about anything you could possibly want to buy on the Internet. I like that I have a choice of sellers to purchase from. However, on the other hand I find Amazon a very visually busy website to view and navigate. I often find myself navigating in circles trying to find what I am looking for. It's just way too darn complicated of a website. Information overload! With all of that being said, all of the items I purchased in the past have arrived pretty quickly. When items have arrived damage, return shipping was a breeze.