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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Fast shipping, great quality, selection and prices. Perfect refund policy.
Make sure its a amazon store in warehouse and not some off site store you will pay for it
This company is a hug scam, you don't get what you ordered! Their return policy is non-existent. Customer service? None you never talk to anybody just "chat" online and they will always tell you to send an email to the company if you have a complaint but if you are buying they are willing to take your credit card info online... no problem.
They got me for $200 dress that has the cheapest material on earth, poorly made and even better the size isn't even close to what I ordered. BEWARE
Have shopped Amazon for years and love the quick service and timely shipping. Unfortunately, I have to pay tax now since they distribute in my state and have slowed down in shopping with them:-(
This is the reason they're getting bigger every year. Top services.
Everything that I have ordered through amazon has been great. Love that they stand by their products.
Please beware that Amazonprom.com is changing their site and name to Dancingprom.com. I assume that it is because Amazonprom has received such bad reviews!
I've used Amazon for years and I think they set the standard for online shopping.
I love amazon always quick delivery and great selection, difficult to call someone though
I have been dealing with many companies and Amazon is perfect! Each time I have ordered from them, the results were as expected or even better in some cases. They get the right people for the right thing and their system works. Quite often, they will give a delivery date which in most scenarios, is earlier than expected. That is fine with me! The sooner, the better!
I personally think that Amazon beats EBay in many ways, along with many others. Have had disappointment before, not with Amazon. Rest assured, I shall return when I need something else in the future.
I found a beautiful dress so I thought on amazonprom for my sons wedding. Waited 6 weeks for it, to finally receive an ugly dress not even close to the color or size I ordered. The dress looks cheap and not made well. I will never waste my money again on that web site. Dont order through them, you too will be disappointed.
I have Amazon prime and I buy a lot of stuff here. From one of a kind items to my everyday things like cleanser and coffee. Without a doubt, the best online service. When there's a problem, there's no problem. They make it right fast. They back up what they sell. Exchanges, returns are no problem. Even free video rentals for prime members. Love this site!
THEY OFFER GREAT SERVICE AND DELIVER GREAT SERVICE... I ORDERED ITEMS TO BE DELIVERED BEFORE CHRISTMAS AND WHEN I CHECKED ON THE ORDERS THE SCREEN TOLD ME THEY WERE GOING TO COME A FEW DAYS AFTER CHRISTMAS-I CALLED AND THE YOUNG WOMAN REROUTED EVERYTHING SO I WOULD HAVE IT BEFORE CHRISTMAS AND I DID-WONDERFUL COMPANY!
I've ordered a few times and always gotten my merchandise. They respond when there's a problem and were prompt on reimbursing me the 1 time I wasn't satisfied
Amazon is amazing. I order a lot of items of Amazon and they are in perfect shape. Everything seems to come very early. I just relieved a item 4 days early! Overall Amazon is amazing and very good.
Getting the product at low prices awesome, getting fast delivery best service ever
Amazon is very easy to use love the conveinence, any time ive had a problem not getting my stuff on time they were very helpful. Just keep in mind if its coming from another country it may take longer than expected due to customs. Overall great online shopping site!
I shop Amazon for most everything. I have Amazon Prime so I get free two day shipping and it is easy to return what I don't want or need. Just print a return label and take it to UPS! I don't have a lot of time for running up and down the road looking for things or comparing prices in the shops.
Plenty of choice BUT if you have a PO Box and no mail service at your physical address... woe unto you! No way to put both PO Box & physical address. No way to know if item will be shipped via UPS or USPS OR... SURE POST in that case, the package ends up at your PO Office but since your PO Box can't be included, the post office charges you a second time to deliver package to your PO Box. It is all extremely confusing and Amazon doesn't give a squat about it. Amazon, you ruined my family's Christmas because all of our gifts got sent back. Amazon is the biggest Scrooge.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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