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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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What I need, when I need it, for a great price. Love the free shipping in Amazon plus. If you aren't using Amazon, you're blowing it!
Cannot think of a time that with any order or in rare cases, returns, that Amazon has not excelled in their business attitude. Makes shopping so much easier.
Everything you want is on Amazon and at the best possible prices you can not find anywhere else! Everything about Amazon is perfect, excellent prices, very expansive stock, excellent customer service. Theirs not one single complaint.
You need to check out Amazon!
Ordered a stereo and it came broken. They don't give refunds, only store credit.
Always finds what you need. You get a variety of stores with affordable prices and various shipping options.
Try them out for sure.
I love to buy from amazon they have the most amazing items and I've found so many and the prices were better than store prices.
What I love about Amazon.com is that you just type in what you want, and it appears! No more driving all over to find something... you don't even have to go to multiple web sites - Amazon has it all! The prices are the best - and if you become a Prime member you get free 2 day shipping on most purchases! If you have to return an item - you can do so without any hassle. The customer service is wonderful. I love Amazon ~ and you will too!
I am a frequent shopper with Amazon.com. They have the greatest variety of products and, if you're looking for something special or unique, you're bound to find it here. If you order enough, you automatically get free shipping. And the delivery is extremely fast. I highly recommend Amazon.com!
Always find a great range of products and deals on Amazon, though Ebay usually a bit cheaper.
Their selction is unparalleled any where. And I have been witness to their support staff going far beyond the call and do things for me the like of which you don't see today. Anywhere! They go the extra mile for the customer. They deal a lot with 3rd party suppliers and if the supplier won't take care of the customer Amazon does and then they get their own back from the supplier. I was suspicious of buying online back in the late 90's, but it was all so new but now I buy every thing I can online. Believe it or not buying on line is safer than say going to Fry's to buy computer parts. Sure it's different but if you know what you're doing you can see and compare many different possibilities to learn what you need to to make the best decision buy right thing safer for best price
wag.com prices are not competitive, make sure to search other sites/stores before purchase because others sell the exact same items at 30%~50% lower price. Flat rate shipping 7.99$ also ridiculously high (free shipping if $49+ but really hard to fill up to that # because everything is more expensive than other retailers), I do not recommend this website.
I've placed several orders with Amazon, and always feel safe. Even if I'm not ordering from Amazon itself but the market place, Amazon monitors the purchase, and if they feel like it's taking too long, notifies me while making sure my payment isn't taken, suggesting that I contact the seller.
It's nice to see a company take responsibility.
Great prices and they don't sell your information!
I think this because I ordered two lunch boxes for my kindergarten twins in October 2012. They are in second grade now and it hasn't showed up! All my other experiences were perfect. But this one brought its grade down a bit.
Amazon is like my one stop shop lol... Almost everything you need u can find it here.
I love everything about them! I am an amazon prime member, so I get free 2 day shipping. If you need to return something, they pay for the return shipping as well. I also bought my phone and plan with Verizon with them. Very pleasant experience ALWAYS!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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