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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Fast shipping, affordable high quality items, vast selection, safe and secure payment options, detailed descriptions, and multiple reviews for purchase confidence.
Customers don't matter to them. Pennies do. And jacking their customers around.
I remember when Amazon was primarily books. And I've been ordering from them since then. Now, I check everything against my Prime account before I purchase (though now that they have a fulfillment center in my state and charge sales tax, I don't always end up buying from them... but more often than not).
When I ordered this bag, I didn't even realize that it came with a second bag inside! BONUS! Though this is not real leather, it looks like it is. The straps are a great length... I can wear a tank top or a big jacket and I can still have this over my shoulder. The bag itself is not very structured, so it all depends on your personal preference and style, but I really like it. It even comes with a duster bag like my higher end purses. I would say that, for the money, this is a great choice. Better than a lot of the bags I see at TJ Maxx! I received this product promotionally for review, and I recommend it.
This is an amazing bag, if you want to know more details of it, you can enter the link of http://www.amazon.com/Avber-Womens-Stitching-Handbag-Shoulder/dp/B00WQFQ76I
I used Amazon to buy books in Brazil and it was a very good experience.
They are just great to work with 95% of the time! They usually pay shipping to return items and give you no grief!
Happy to say great response from Amazon taking my word over sellers send badly used items as " as new"
Amazons Great. My biggest issue was that the free shipping was slow, but Prime now just works perfectly. Now I order when I need something & I do not have to try to batch things together into larger orders. Amazon is reliable & fast.
They never disappoint! I know when and what item I'm getting. They send emails for confirmation of items in stock snd that they are shipping. Then they follow up with an email to have you rate items! I absolutely love Amazon.
Can find anything, Good quality products, great service
Many advantage in amazon.in quick delivery, fast transaction, give more offer
Anything I want I can buy at Amazon.com at any price point. 10 dollar jeans or 200 hundred dollar jeans makeup food skincare books movies and let me say SHOES oh baby! All types of pretty shoes clothes purses. Meds baby stuff toys clothes. I don't know what they don't have shipping is great and prompt. Try prime for great movies free shipping and free books.
I Looooove Amazon!
Love. Love. Love Amazon and NutRush! They are so professional and concerned for the way they are perceived by me, the customer and that is what makes the great. They Don' t mess around when it comes to how you receive your order. Excellent customer service.
I like buying here and selling here. It is easy, fast & you don't need to deal with the selling limits like eBay imposes. Would highly recommend them for trust, support & ease of use.
I order from amazon daily :) the shipping is fast and the payment is easy :) its one of my favorite online shops ever!
I have been shopping on this website for years. They never disappoint. I will continue to shop with Amazon. Fast service.
Amazon is my go to website for everything! I hate shopping in stores! Theres nothing worse than running all over town from store to store, looking for what you need, wasting time and gas, only to find they dont have what you need. I just go to Amazon and find what i need and its here on my doorstep in two days.{i also have Prime}. I couldnt live without Amazon!
A lot people love Amazon, because it is cheap.
But, is it really.
These people pay a lot for Prime services they not use, and if they add that to the prices of the products, Amazon wouldn't be cheap at all.
But they learned very good from Goebbels (Goebbels was Hitlers man for propaganda), Amazon is making perfect Propaganda about their good sites, but they tell nothing about, how they treat their workers (VERY BAD), how many small business just in YOUR neighborhood got bankcrupt because of Amazon (You will miss them later, just when you need them, because a package of milk will need 3 days to deliver and cost including shipping just 5 $, while your kid sits starving at home, because your car is just broken, public transportation not available any moreand there no more small stores in your surrounding, because they are all got ruined through thge system, what Amazon is one big sign for.
If you need Anything, Amazon is the site to come to. They have products for the whole family and then some. Delivery is fast and efficient and If you should have any problems they're quick and courteous in resolving them. I recommend this site.
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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