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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Good product, my father is a patient of tmj. In the start, the symptoms easily goes away. Then it got worse, I was looking on how to get well quickly without using a powerful drugs. My friends told me about TMJ page on Amazon store. I have tried, it is the best medicine, my father is feeling well.
You find everything you fancy and you get second day shipping for free.
Customer care are very supportive and pro-active.
Nothing more you can ask for (goods, varaities, process, payment, shipping and customer support -if needed) all are just spot on
Amazon has great products at affordable prices! Their customer service is amazing as well! I would recommend them to anyone I know!
I am a Prime Member though I think it is a waste really as their shipping is quick and nothing I get do I need that fast. I also do not take advantage of the other benefits but I do love shopping on Amazon.
Amazon has everthing you could possibly want from A to Z. That is no joke. If you would log on to the site just put in and item watch and see they do carry it. My husband and I ordered blue tooth speakers they were delivered in a timely manner. Not broken all intact. Mines worked perfectly but my husband had some problems with his he contacted amazon they handled his inqury with first rate service. They offered him the same item or would he like a refund. I would like to say that I would recommend ordering from them. They have great stuff.
Always fast efficient and good on price. Use free delivery as they just want it out in the post as soon as they can. So save yourself money on postage
Does not make a sense to review them, everyone will still use them.
Products and services provided by amazon are just fine not too good. Need some improvement
Yes, that's right, Amazon is simply the best.
They process my order lightning fast and it gets to me in quick fashion.
What else could anyone ask for!
Michael from Michigan
Amazon offers every product that I've ever been interested in. Their Prime is great and packages arrive immediately. I have been using Amazon for oer 10 years and I am very pleased with the company. Whenever help is necessary, the customer service staff is extremely helpful.
I received a Kindle fire as a Christmas present. It was not charging properly. I contacted Amazon and they immediately sent out a replacement and the necessary paperwork to return the damaged Kindle. The contact person was pleasant, thorough and helpful. It was easy, painless, and quick. I love my Kindle Fire. I order a lot of books and music through this company and am never disappointed. They want to make sure your order is delivered promptly in excellent condition. They certainly have earned my customer loyalty!
I have been dealing with Amazon Prime for about a year now. They have never let me down. Often my prime order arrives ahead of the 2 day advertised free shipping. I am not sure how they do it, but whatever the case, keep it up! I have returned 1 item in that time because I didn't like it. No questions asked. Once in a while Prime items may be slightly more expensive but I feel it is worth the little extra for peace of mind.
I LOVE using amazon. I can't even tell you how many things each month that I order. I think it is one of the most amazing sites ever. I highly recommend getting a prime membership. Sometimes you can get things you order within hours.
AMAZON has a lot of good stuff at reasonable prices some better than others just like any store anywhere.
I often shop online and Amazon always has the best prices. Returns are easy and customer service is excellent!
We are very impressed with Amazon Prime. There is a huge variety of products at competitive prices. Delivery is fast. What is shipped is accurate. Returns are easy. This is hard to beat.
I had a lot problems with Digaaz.com and lost a lot of money, it is the opposite with Amazon in Italy, What I have ordered and received was always 100 correct and on time, in most cases before time. I can not say about Amazon in any other countries apart from the Italian. What you have to make sure is that the product you order is in the countries you reside, otherwise you may have to wait and sometime pay the custom duty, this is the only thing that you have to be sure of.
I order things from them all the time. There prices are great. The quality of the merchandise has been good. Shipping is always on time. No problems with returns. And so convenient.
I do a lot of shopping online. It's easier, faster, and usually cheaper. For the last 3 years I have been an Amazon Prime member and it's a great investment, in my opinion. Items I have ordered from Amazon have varied from books, movies, to nutritional supplements. It's rare that that they disappoint. This is the standard for online retailing. I wish everyone could work as efficiently as Amazon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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