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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Love Amazon! You can find anything and everything u want cheaper than retail.
What I hate most about Amazon's site is how hard it is to get product information. I often leave to get the details and often don't return. I'm also becoming increasingly uncomfortable with the business practices and data collection. Less inclined to use Amazon than I was.
I purchase and have purchased many items from Amzon on a weekly basis, I am a Prime member, and have done most of my shopping through Amazon due to their past return policy. I did not realize that Amazon Prime orders had a strict 30 day return policy now. I purchased three pairs of shoes through Amazon Prime and they did not arrive in time for me to take on my trip. When I arrived back from my trip, the shoes were not returnable even though they did not arrive on time to be useful to me. In the future, I will not buy ANYTHING that I have to try on or that I am planning to take on a trip through Amazon. You cannot count on the Prime shipping and with the 30 day policy, I am better off going through a Department Store like Macy's that will give me a full refund or store credit ANYTIME after purchase.
I have made about 10 purchases on Amazon.com and no problems encountered. All items were as described and arrived to my home on time. Best prices I could find on the internet. Really fast shipping. Very friendly user interface and easy to navigate website, so I'm happy to recommend.
If it's not on Amazon? Why it's not for sale basically. No really!
I usually find something I like, and then go to Amazon to see if they have it and they usually do, cheaper, and with Prime, free shipping to boot.
I always check Amazon reviews before making a purchase also. To be honest, the negative reviews tell me a lot more about the product than positive ones do.
Short and to the point: If it's not on Amazon and cheaper? It's not for sale!
Advertises specials that they are "out of stock" on. Free car seat with purchase of stroller. But when you order the deal, they are suddenly "Out of stock" and can't give you the deal even though it's still advertised on their website: diapers.com. Look at ripoff report. They are not a good company to do business with.
They don't use reputable carriers consistently. My first order; the product was mailed in it's box (not put into a shipping box) with no tape and it was damaged as well as the product. It arrived in an unmarked van by someone without a uniform and left in front of the wrong house but on the correct property. Had to go through the trouble of sending it back and getting another... Too much hassle. I'll buy direct from manufacturer next time.
You can't miss with Amazon, even when the order goes not to your liking, they make it right.
I love Amazon. Shopping is great because you can find almost anything in the world at Amazon and at a good price. I spend a good amount of my income on Amazon. Why shop anywhere else when you get what you want, satisfaction with the product and great service?
Great service, fast delivery, excellent customer support! What else can you ask for?
Amazon is my favorite website for online shopping. The prices are always the best and the speed of delivery is amazing. Sometimes they can even deliver the order next day. The returns are also no hustle. I totally recommend Amazon for any type of online shopping!
I bought so many items from this site. Not a single time I have been disappointed. In last 3 years have been ordered more than 100 items from amazon without a single complain. Thank you Amazon for wonderful service.
I adore amazon. Can find anything that I'm in need of and things that I didn't even know I needed.
I've ordered a bunch of electronics off of Amazon and only had an issue once. The customer service was quick to respond and was very helpful.
This is where I come to find everything i need the web
It was a great experience, as everything was received perfectly in a very short time. I had Ordered PC and I really loved it. Thanks guys for the great work.
I buy mostly e-books from Amazon to my kindle. It is so easy and I have my books almost instantly and then sync them onto my iPad. It is great to have auto email confirmation of what I have bought. I love the fact that Amazon tells you if you have already bought the book previously, so you don't inadvertently buy it twice! Thanks heaps.
Amazon is a great place to shop. I find books, music, candy and cookies, coffee if you need it you can find it and most of the time it ships for free. What a Deal.
Speedy shipping, courteous service, hassle-free returns! Prime is fantastic, too!
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