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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Fast shipping, packaged well, good prices. Great online shopping. Would recommend.
Best thing I ever did was to join Amazon Prime. So many features for just $99 a year. I highly recommend it. Most orders are delivered in 2 days as long as you see Prime logo. Non Prime logo also gets delivered faster than their expected date of delivery. You can't lose.
I do a lot of shopping with Amazon, and i have never had a problem. Rapid and polite replies to any enquiry and deliveries have all been spot on.
Has so many items to choose from and ships quickly. They stand behind the products they sell.
Amazon is by far the best online shopping site around! They stand behind their products and make returns/refunds easy. Unlike a lot of other sites, they value their customers and have excellent customer service.
If you type smile.amazon.com, you can buy everything you normally get at Amazon for exactly the same price but Amazon donates to a charity of your choice. It's incredibly simple for the user and beneficial to a cause you believe in. I chose the Wounded Warrior Project but there are loads of options. Best idea ever!
In my opinion Amazon has expanded to being a middleman. No doubt this is one of the best sites in the world.
Deliver on Time and Product quality is guaranteed.
Rechargeable and Portable with pretty color, so nice! 4 hours Playtime empowers me with much more fun than I thought. Wonderful item!
I always buy books on it, that is really convenient
Been using this site for years and always been satisfied. Had a couple of shipments come a bit slower than usual, but every other time, fast shipping. Returns have been a snap.
Amazon has almost everything you need or want. They are also connected to other sellers and you can compare prices and find more info on items and everything can be at your door in a matter of days.
Amazon is a good company that was once great. Their ease in ordering and paying is second to none. The problem with their current policy is they are really cutting the price using sometimes very poor quality products from overseas. Now their return policy and return procedure is again; 2nd to none. Click a couple of buttons, take a printed return form to UPS and ship it with a credit already posted back to your account. Amazon could return to greatness by doing more quality control and allowing reviews that were not only about the product but also about the company. Good luck and God bless.
I love buying things on Amazon... so easy to navigate around. Excellent service and support. No quibble returns... a sheer delight to deal with. They are the yardstick that all others are measured against. The prime service is worth it, and have used it for a couple of years now. With the films, music and TV and free delivery on some items. I am really happy to recommend them to anyone. A service that is consistently high and on the few occasions that things have gone wrong... they handle everything quickly and professionally.
Amazon saved my Apps for the last 8 years. My twins put them on my device when we would travel. Found them the other day. It was a "back down memory lane" moment.
Amazon is hit and miss, but mostly hit. I buy from them often; several items a month on average. I have only had a few problems with them. My biggest beef is their "temporarily out of stock" description, which always means: "permanently out of stock". If you avoid these, you will most likely enjoy the cheapest prices and most reasonable shipping on the internet. If you do have a problem, their customer service department is grade A, and really do seek to satisfy their customers, which is why I buy from them so often. It also helps that shipping is free on orders over $35! They really can't be beat! (Shameless plug: check out my review of their "Alchemy Mummified Palmistry Hand Gothic". It's a truish story!)
I always buy Amazon, prices are very reasonable. Customer service is great.
When you don't live next to several big box stores, Amazon is indispensable for home and business, especially if you are a prime member.
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