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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Easy to find the most difficult items - easy to return if you have to. Great prices.
I really love Amazon! Plenty of choice, fair prices and delivery to your home!
I am also very happy with the customer services, I had a couple of issues which have been resolved very professionally and promptly!
What a wonderful online shopping experience, no matter what no matter where your order is placed and your product is shipped and they do not "hold" funds from your card they charge it when items ship, awesome!
The thing that sways me away from ordering things from Amazon is that they do not have a return policy. True that it is great they have a fast shipping and a wide variety of products, but the problem is that they should be enforcing the 30-90 days return policy towards sellers. It would demand that sellers sell legit products that aren't going to break within two weeks. I bought a few things from them and it never lasts more than 2-3 weeks! At walmart, target and any local store would allow for returns if you bought an item that would be defective. I would have just bought it at the store but I am extremely busy, I guess I will have to make time to go and buy the products at the store instead. I had hoped that there would be a website that would help make my life easier without compromising the freedom of returns.
With prime you get next day delivery and although you pay an annual fee for the privilege it is worth it if you order regularly. You
Online shop for a huge variety of things. They also have their own android-based device, the Kindle tablet, which has all the functions a normal tablet would, and also lets you read ebooks in the best fashion ever!
Amazon is where I make over 80% of my purchases. Being a Prime Member really has its perks.
Great place to shop, even when I had a bad experience, customer service made it all better.
I will have to say Amazon has the online shopping experience down to a tee, and that is why they are my favorite place to shop online for anything!
I gave them a one star rating because they wont let you give them ZERO stars. This seller will take your money and ship you items much cheaper than what you ordered. I reported them to the better business bureau and I recommend you all do the same.
Best place in my opinion Highly recommended for all of you!
This company is by far the best company on the internet. No matter what I order from them,..., "and I order a lot" they always give me what I order and it is always super fast and well packaged. They do an excellent job with the sellers that sell there everything is perfect for me.
The service is usually good. The shipping is over priced. Some of the product prices are good. Some things are over priced. I have read horror stories about how the Amazon employees are treated, which makes me think twice about ordering from this company. Amazon has some hard to find items. I used to buy most computer parts here. But the N company has a better price on shipping. If you make too many returns of the cheap junk coming from China that Amazon sold to you in the first place, Amazon may threaten to close your account. I only buy from Amazon now if I absolutely have to.
Have used Amazon since it's early days of selling CD's, I have found the site has kept up with it's growth and continued to provide excellent service for everything I have purchased.
Whatever you need check Amazon first.
Everything under one umbrella I found many things which i was not expecting evven in the half price of the actual in which i got them.
I buy almost everything at Amazon.com, reliable, reasonable prices and good customer service for inquiries. Thumbs up
Love reviews on products! So easy to order according to reviews!
Used Amazon for years. Great way to shop for quality products at a reasonable price. Customer service is stellar, all efforts are made to resolve Issues immediately.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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