On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
When I shop on Amazon, 90% of the time I can find it cheaper somewhere else. Sometimes that actual true retailer of a product will have it cheaper on their website than Amazon...
Nicked thousands+ world currencies priceless affiliate program Amazon permanent always ON contract by celeb industry Stallone Arnie sir Governor jet Li Brandon Lee david beckham Salman khan Deepika Aish tarkan rajkapoor - bad celebs who are unannounced deaths & exchange spirit murderers of pakis Indians with queen mum England mouse Mickey coin lady Hollywood racist evilest criminals & permanent endless fraud with collaborated biggest bosses like virgin o2 nofear edhardy bt Lloyds Bank amex etc... deleted world famous Amazon &them lot. Deleted contracts payments biggest world news of endless crimes murders thx evilest rip on the news. Thx
Amazon has everything. The products are reasonably priced and should you have to return any item there is no problem. Refunds are pretty quick. Actually Amazon is my favorite for on-line shopping.
Bought tv trays and they are not worth what I paid for them. Stand is not sturdy and paint is peeling off tops
Order was delivered the day after ordered. The price was the best available before I tried to use their 20% off. Well I was credited an additional 20%. Very impressed. The item was exactly as requested. Thank you.
Great for shopping makes it easy but never buy any kind of accessory for cell phones drone amazon. I swear everything I have ever gotten has been the wrong brand and is normally epson, what ever that is. The things that bought always broke within two days
One of the top e-store, brought many things as well as cloud service, fast response and easy order, the only bad thing is cancel orders need to contact customer support.
So far this is one of the good site when buying baby items. Been here for months and the service is approachable.
I still find myself buying from Amazon quite a bit since they carry a lot of stuff that I cannot find in my local retail stores like certain essential oils. Sulfur soaps for my acne and other things and their prices are very reasonable.
This is outrageous! I order this book since the 25th of AUGUST, it is still marked as being shipped? Which product takes an entire month to be shipped while it was not for free? Is it being transported on a bicycle across country? I am so outraged and disappointed!
First off, the shipping price and time it would take was mixed up; therefore I chose the wrong shipping price for the delivery date I needed.
Second, upon realizing there was a error somewhere, I accepted the fact that it would be shipped on the 17th of this month, September that is; 23 days after purchase.
Today is the 23rd, and my book is still not here!
The prices and selection are the best. I love Amazon. Can't imagine my life without them.
If you have Amazon Prime, then you'll know it is the greatest subscription you will ever have. Its basically netflix, spotify, icloud, and free 1 day delivery rolled in to one, for one low annual subscription fee! Amazing!
This site provide each and every thing you need to buy without any effort or complexity. Just sit and search for product, order it and you will get it on your door step. But delivering the product is not so fast which sometime destroy the customer excitement about the product.
They sell an air compressor for $ 1200. 00. I can get the very same exact model at a local hardware store for $ 799.00 and not have to pay shipping.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Marketplace Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account