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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I have always found that persons who sell through Amazon have been prompt in their delivery and so far all the goods have been of good value for money. I do always check the reviews before buying.
We order from Amazon for over 50% of our business needs, electronics, preparedness items, supplies, etc.
It has such a great system, and we always use PRIME.
We especially love that Amazon benefits our CHARITY
Mentors International on www.smile.amazon.com. It is GREAT.
I have shopped with this company and I am satisfied with the goods that I have received.
Order from here 10+ times always in 3 days. Also returns are easy
Always use this site first good cheap and reliable what more do you want
Amazon is all about being the number one. They want to be innovators and market leaders in the e-commerce business and they do it by pressing suppliers, creating ecosystems and offering unbeatable prices. A lot of businesses are in trouble because of amazon... but that is nothing bad for me as a consumer. I get my books cheaper and with the amazon e-reader at the cheapest price possible. If some business do not want to have their products on Amazon, the y probably do not want that their product exists at all.
In my personal opinion, amazon is probably my #1 pick to order online. Sure it is cheaper at ebay buying the same product, but i rather pay that extra $ and get my item earlier. There is nothing wrong with ebay, i just prefer amazon instead due to their prompt delivery.
They work with companies that lie about their stock and do nothing to protect the consumer. There is not even a way to complain about this to them. I used to love shopping with them and now I am done.
Great site, can get just about everything here. Quick shipping and great c. S.
I do almost all of my shopping online and Amazon is wonderful! I very seldom have an unsatisfactory experience and every time I have, Amazon has more than made the situation right! Every time I shop online I check Amazon before buying and 80% of the time the Amazon price is cheaper! I am a Prime member and every year it is the best money I spend. I do all my Christmas shopping for grandkids on Amazon and shipping is included in my Prime membership-that alone more than pays for the membership! Excellent customer service, shipping, prices, the whole she-bang!
They used to be aces, but now customer service is not that great, if there is a problem you can feel like you are being sent to the principal's office,
If they give you a lot of problems and you return stuff that arrived broken or incorrect, they then keep calling you to warn you that they are keeping an eye on you and you may be dropped from their prime membership. The free shipping is nice but the prices are usually higher than elsewhere.
I miss the Amazon before it got too big for its britches but now big enough to use $#*!es. It must be terrible to work there. It shows in their customer service
They do everything they say and more. Best Customer Service EVER! Will all they do, all they sell, and all the orders, how do they have such wonderful workers. EVERYONE I have ever had to deal with is A+. I think they should offer tours of their business so others can learn, and we can all appreciate the working person!
I don't have to go to the store for TP, paper towels and other essentials with Subscribe and Save. You have to check pricing to be sure you are getting the best deal. This is a great service.
I have made numerous purchases on Amazon and only had an issue with a product 2 times in 7 years I have been shopping on Amazon. The problem was addressed quickly and fixed quickly with no hassle. You can find just about anything you want on Amazon. You never have to go to a store. You can even have gifts shipped directly to recipients! It is great.
Unreliable and arrogant. These words describe what United Graphics has now become. I first contracted with UGI in 2009, and I found it to be timely and honest. My most recent experience with them has proven how this company has lost its way. I was told by a customer service representative named Abell that 575 books would be shipped the first Thursday in June for next-day delivery. I even paid money to have this shipment guaranteed. The next day, she calls saying that the shipment had not gone out, claiming that a printing machine had broken, even though she said that the books were being bound two days before. I then requested that one box of 56 books be shipped for Saturday, in time for a book fair I was working that weekend. She agreed, and then gave me the UPS tracking number. When I checked ups.com that night, the next-day shipment had been incorrectly processed for Monday, not Saturday morning. UGI then insults me further by offering me a five-percent credit -- credit... as if I'm going to use them again! -- on the job. Somewhere, this company has lost its dedication to customer service, honesty, and respect for its customers. Do yourself and your project a favor and avoid this company
COULD NOT BE HAPPPPIERRRR with Amazon prime! Merchandise is EXACTLY as described... delivery is always as expected or BETTER! I ve never been disappointed... they actually omitted an item by mistake recently. When I spoke with customer service and they had it airlifted and expedited AT NO COST to me so I d have it in time for my daughter in laws baby shower! Highly recommend this sight! Wonderful selection oif items as well...
Awesome deals however sometime you get caught up in buying something more than the store. Overall is good tho
I have been using Amazon for ever now and I cannot say enough good about them! Great selection, prices and customer service -very fair, willing and able to work with you!
Amazon is a great website for purchasing most anything. Use it all the time.
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