AmazonReviews 11,108

Over the past years Amazon has been my #1 site for online shopping. Recently I have heard negative reviews concerning this company. Some may be justified, some not. I recently read a negative concerning a hotel. The customer was not happy because the desk clerk did not smile. I also feel the front desk should be friendly and welcoming, but this does not remove from the quality of the hotel. It probably means she doesn't like her job or is having a bad day. This person gave a poor rating on feeling not fact. Back to Amazon. Fact is, Amazon has always followed through with correcting the few problems I have encountered with vendors. One particular time Amazon did something which I could not believe. I was so pleased but felt they had gone way beyond the call to correct my complaint. This situation demonstrated to me, the professionalism and customer satisfaction Amazon is focused toward. I realize of the millions who order through Amazon, there will always be occasional negative issues to address and most are probably legitimate. But from my experience Amazon is still #1 online shopping site for me and my family.

I placed the order Friday. I needed them Sat. So I even called before I ordered to make sure they would deliver by Sat. The representative said they would be delivered by Sat. I called again Sat. 3p, I have not received them yet. Representative tells me Fedex will deliver by 9p. 9p, still no diapers. I call and representative tells me there is a hold on the order because of an issue with billing address. What? You couldn't have told me that earlier? My 7 month old has no diapers left. They tell me they can deliver by Monday?! Yeah, I'll just tell my 7 month hold it until Monday. This is the worst service I have ever experienced. BEWARE

I can't even express how amazing I think Amazon is! There have been times that I needed an item quickly, and the fact that they have free 2 day shipping with prime has been a savior for me more than once. My daughter needed a dress for school picture day and there weren't any in stores that were right, so I ordered one from Amazon just three days before picture day. It came and she had a nice dress for pictures. Plus, tons of deals all the time. If you search for below $25 you will find some amazing deals. A lot of times certain sizes will be on sale, and if you just keep looking around you can find nice clothing for as little as $5. I pretty much buy everything through amazon now. The ONLY con, is that you can't use paypal.

I have used Amazon for quite a while now and have actually managed to find some good deals however there are a lot of overpriced items aswell which is down to sellers I suppose. We pay £80 a year for prime membership which is supposed to give you the advantage of free next day deliveries etc however a lot of items we have ordered are not covered by prime which is a bit of a letdown when we are paying £80 anyway so might have to cancel that.

Bought a Huawei watch from Amazon US, pay for lower shipping but as I really want to play around with the watch, finally upgraded with a shipping for US$39.3 and really come fast. The original which states around US10 did not dispatch and just keep processing. Hope they can lower the shipping next time.

US$13 7-15 days
US$26 6-10 days
US$39 3 days

Amazon.com has always been my go-to place for everything from personal products to electronics & household but the prices have become ridiculous. I realize prices have gone up everywhere on everything but even with rising prices, amazon was still the place to go a better price & selection. It makes me sad to say but NOT ANYMORE. I'm even starting to regret my Amazon Prime membership. Which by the way keeps changing to auto-renew even though I've changed it. I had turned off auto renew after the first surprise charge for prime. This is the third time they've changed back to auto renew. I buy so little amazon anymore, it's not worth the price.