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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I'm a Prime member and <3 the prices and value I get for my membership. I shop here frequently and since I just upgraded my phone to an Android based phone I now get to use the free music app. :D
We order a good many things from Amazon and have never had to send anything back, or wait past the delivery date to receive something. We now have a monthly order of BOOST, which is a high calorie drink supplement. It usually only takes two days to receive this order. I have also ordered many CDs from Amazon and all of them have been delivered on time and never a broken case, that is until I start opening it! So overall, I would highly suggest this site to anyone looking for online shopping.
I absolutely love Amazon. I'm a prime member and I love the perks. I've never been disappointed with a purchase nor have I had any issues with returns. Amazon makes my life a little easier having 3 children.
I do a lot of shopping at Amazon. I have Amazon Prime and love the fast shipping it provides. I can usually find just about anything I need at Amazon, for a much lower price than anywhere else.
Amazon has done right by me when some of their merchants have not.
I am an Amazon prime members and shop here always. Keep up the good work Amazon!
First things first. Pay extra for the Amazon Prime membership, trust me it pays for itself. Next, find the Amazon Smile page and select your charity. Now shop-till-you-drop! Yay! Free shipping! Yay! Your charity benefits from your purchases! Yay! Yes YOU rock. Now... stop day dreaming and do it!
Have had great service with everything from exploring amazon.com to delivery of item.
I have used it many times and find it easy to navigate and almost always find what I need.
They have things that even the company they get from don't list. Shipping maybe different. My last order came from 3 different shippers. But all arrived when promised. And Undamaged.
Husband and I do get a lot of things through Amazon.
RVer's can save a LOT of money not going through the RV store. For the exact same items. You'll save a bunch $$. Any way, I have nothing but good for Amazon.com.
Any questions they can not answer about a product, they will give you a number to that business that will answer any questions you might have. Shipping seems to be pretty fair market values. Faithfull customer
I have used Amazon since it has been online and I have always been treated with A Number 1 service in every category. You can always get the help you need if you need it, and they are just the best!
Amazon is a great way to shop for products. I have personally never had a problem shopping here. The only problem I had with an order was that it took a very long time to arrive. It apparently came from China.
Anyways, as much as Amazon can be a great place to shop, KNOW YOUR PRICES. Just because an item is being sold on Amazon does not mean it is a good deal.
I have seen some products being sold for more than they could be purchased elsewhere.
For example, I buy my health and wellness products direct from the manufacturer. People are selling the same products for 300% - 400% markup. That's REDICUOUS!
For example, I purchase a super high quality moisturizer for under $10. The product has been clinically proven to be 7 times better at holding moisture than Eucerin. The problem is that the product is being sold on Amazon for over $30?!? Sure people are buying it for that price because the product is great, but I would rather keep my money by buying it direct from the manufacturer, thank you very much.
Ok price, slow shipping. Too many different vendors under 1 roof.
Ony problem, you don't know exactly who you are getting the merchandise from. They have so many partners and affiliates.One might be good and the next one bad. I like to know who I am buying from.
I use them all the time. Never had a problem with Amazon, occasionally third party retailers they sponsor can take longer to ship the item though.
I do 90% of my Christmas shopping here and love it. Don't have to deal with the crowds, get the best prices and receive it when they say. Worth looking.
Been using them since late1998 when they first started and love them- never a problem. Amazon Prime has made my life so much easier from having toilet paper and paper towels delivered.
Every time I order form Amazon the items arrive ahead of schedule and exactly as expected. Nothing more to say, Amazon rocks!
Amazon have lot of variety. That is why everyone using it's services. I am one of them.
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