AmazonReviews 11,108

Their product quality, efficient service and knowledgeable help staff help make every visit satisfying.
Products well classified, shipping prompt, prices competitive and return policies honest and straight forward.
Highly recommended.

I buy almost everything on Amazon that I can get without going to the grocery store. I have prime membership which does cost yearly but it makes up for it for me within a month or two. I get paper towels in bulk, toilet paper in bulk, my shampoo, Pet products, and I can go on and on. Everything comes to my door within two days. What more could you ask for? If I have to call Amazon or have a problem with an order they have excellent customer service representatives that are always willing to help you. I have never, ever had a problem with returning the product or getting my money back for whatever reason. It is an excellent company.

I have never had a bad experience from Amazon. I have been a Prime member for at least 3 years. If I need anything I check there prices first. 90% of the time they are the cheapest and I can get it in 2 days. I accidentally got the wrong blinds once and returning them was so easy. I have had one item purchased that was through a seller on Amazon and they did not accept returns even though they listed item incorrectly. Since then I only buy direct from Amazon or sellers who accept returns.

I have used Amazon on multiple occasions, generally with great success. The site is very easy to use with an enormous number of products to browse, meaning it is often my first port of call.
With the exception of one product and another that failed to arrive (although the seller agreed to send another), I have been delighted with all of my purchases. The one issue I had with the company itself was probably my own fault, but is something anyone reading should be aware of. If you become a Prime member on the 3 day free trial (which I clicked on by accident), and then do not cancel this at the end of the complimentary period; you become a full member and are charged for the privilege. I may have been informed of this at some point and just failed to read it though.

I love Amazon! I have been a loyal Prime Member since 2008 and rarely shop anywhere else unless I can find the item at a lower price which is rarely the case. As far as Customer Service, there just isn't anyone better. I had a very rare occurrence back in August of this year. I ordered an item and twice it never showed up despite the tracking saying it had been delivered. It was being sent from Dell and not Amazon. I called Customer Service and without any headache at all, they shipped FREE OF CHARGE overnight the item. I was speechless. I say, "rare" because I just don't have problems with their site. It's nice to know in today's world there is still a company one can count on to deliver what they say! THANKS AMAZON! KEEP UP THE GREAT WORK!

I have been dealing with Amazon for several years and their service after sale is great.
At many occasions, I had to return the merchandises because of missing parts, doesn't perform as it should, etc. And the CSR people I talked to were always courteous and polite. They took the time to explain to me how to make the return as smooth as possible.
What is good with a retail company if the after sale service sucks right?
Anyway, I am a happy customer with Amazon.