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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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It's a great website and a great service, but you know what I hate? The one-click buy option. It's cool and saves time. But if you are too quick and your hands are suddenly shaking (for either no reason or because you're in haste), you can easily press this button by freaking mistake. Your cat may press it! And voila - you end up with a book you don't need. I think I could make use of the return service but this was en e-book and it cost me 3 euros (only), so I decided I didn't need to bother. But at that moment, I hated Amazon and their "accidental mistake" services.
Pros:
- Almost next day delivery, free of charge
- Nearby every imaginable item can be ordered
- you can choose between new or second hand stuff and save money
Cons:
- no guarantee of best rate on the market, sometime big price difference, so you have to compare prior ordering.
Nothing I can say that hasn't been said a hundred times. Love amazon like no other. Best place to buy anything, end of story!
I have been using this site for a long time now and the items I have ordered from them have been delivered on time and the quality is very good
Never had a problem ordering from Amazon, shipping is always on time. Sometimes I don't get what I'm paying for but you can't really blame Amazon for what a seller provides you with. Good site.
I enjoy read the book it was different and refreshing. I thought that some of the poems were too short, because the book was interesting.
Very good prices, many no shipping charge.
For the most part good contact with sellers if there is problem, which is usually taken care of quickly.
Since AmazonPrime the "normal" TV time is over. I bought the Firestick and every time i come home i fire it up and watch some cool series over AmazonPrime Video.
I have ordered a dvd from this site. Received it in good condition
Can only agree. In future over amazon with the amazon guidelines. Then it can not happen to me like it did when I ordered from a homepage directly from china and landed with a wrong size, porterage too high to send back, and a tax bill on top of it. Has never happened to me with Amazon so sticking with them, they say clearly if they are liable or not.
I buy almost everything from Amazon. You can shop on Amazon with NO WORRIES! I am always afraid of getting ripped off on other internet sites but not on Amazon. Their customer service is WONDERFUL! I have had great shopping experiences on Amazon and I tell everybody about it! Try it for yourself and see.
I love Amazon, most of my online shopping is done through Amazon. I like that you can read reviews from other purchasers in their website.
Many things can be purchased reasonably on Amazon!
I have ordered hundreds of items from amazon and on the occasion there is a problem that Amazon customer service can help with they do a super job. I am very happy with Amazon and the companies that sell on their site.
I have ordered several products from them... my advice. Chk consumer size chart i orders waist trainer too small i kept it tho cause i plan on losing weight. Also chk emails for arrival time all my packages were left on porch-the reason i gave 4 instead of five. Hope my advice was helpful.
Been a Prime member for over 2 years. Order just about everything from them. They always deliver and stand behind their products. Free returns and it's very easy.
I am a really hardcore shopper on Amazon. And I am really happy each time I spend my money at Amazon. It is super fast and if I got any problems (2 times only) I got helped super fast and without any problems. So if you are new in online shopping - give Amazon a try.
Amazon is a great site when i can buy many things on discount with good quality.
We have amazon prime... love it! We use it for business purchases and personal. Wicked fast shipping and sometimes it is delivered the same day as ordered. They are trust-worthy and I've never had a problem when I needed to return an item. It's so worth the money!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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