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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I am satisfied with their services and customer care representatives. They are very friendly and well behaved. This is the best thing i saw in them
Amazon is great at what they do. Having discovered Amazon, I only shop with them. I have not had a single moment to complain. Like I said, They're just Great!
I love Amazon.com, and I've been shopping there for years! On the very very rare occasion when there has been a problem, the customer service has been excellent, and they have quickly resolved the problem (which for me has only happened when ordering items through Amazon from other sellers).
I'm an Amazon Prime member because the monthly fee is more than offset by the savings in postage and the additional movies we watch on amazon prime's site.
OMG I love the DEC_LANS Boot Liner Socks for Boys and Girls. They are adorable, my grandson loves them, they are warm and one of the best features is they fold over the top of the boot to prevent them from slipping down and off inside the boot! Another great feature, is there is a small label on an ear of eash sock, letting you know what foot they go on!
DISCLAIMER: I received this product with a discount code so that I could try it out and leave an honest review. Please note…. ALL opinions are my own honest opinion!
Hashtag #BootLinerSock
Excellent selection of products and great customer service
My favorite thing about shopping on amazon, besides the two day shipping with prime(AWESOME), is that we are still buying from individual shops. The little business can so suffer from the net and amazon helps out, even individuals who sell their used books and things. Amazon is my fav!
I have actually ordered from Amazon quite a few times, I am always confident that I will receive my items from Amazon because of its reputation. This past October I purchased Amazon prime, I guess I assumed after purchasing this I would receive all items with free shipping in two days, and this is not the case! Just because you have prime does not mean you will receive your item in two days. If it's in the Amazon store you most likely get it in two days, if it's though a different store it may not!
Amazon offer the the best shopping experience to you. That is why it is the biggest
B2C website on the earth.
I live in Lima, Perú. And I have bought earphones, and other stuff and all was fine. Shipping can be delayed sometimes, but finally the product will reach your home.
I have prime! I love the two day shipping, free video streaming (aka everything that is on Netflix), and Amazon music (which is EXACTLY like Spotify, but better because they have TSwift)! Because of prime: I don't pay extra for shipping and I don't need Netflix or Spodify! Thanks Amazon :)
Like their replacement policy. Usually great prices and availability.
I have ordered from Amazon for quite some time now, ranging from alarm clocks that went bust (my fault for plugging in a 110v clock to a 220v socket), Sennheiser headsets, books (of course!), data cables, card games (Sushi Go, Jaipur), camera batteries, and a whole lot more. In all my different orders (some from 3rd party sellers), I always received my items in good condition.
Fake products and scam artists when it comes to hair products. Cluttered with shady Chinese sellers.
The website is easy to navigate through, shopping is a breeze, I love Amazon.
Ordered a few gadgets from Amazon. Blazing fast shipping! I'm always impressed.
Whenever I am looking for something that is not sold during the time period I need it, or I think I can get a better price for something I like, but don't need; I go on-line and visit my new best friend Amazon Prime. The merchandise is always what it looked like on line, returns are incredibly easy, and the selection is incredible. When it is rainy or I am tired, I spend a little time visiting my friends at Amazon, and it is always a worthwhile use of time and money.
I was really excited when we purchased our new Keurig and we need to get the large KCup to make the pots of coffee we found a great price for the KCUP but the shipping for something that was 8.95 was an additional 12+ dollars and that was for standard shipping, it kept prompting me to get Prime to remove shipping cost but I don't use Amazon that much to make the cost of Prime worth it. I will probably wait till something comes back in stock before I pay more for shipping than I did for the item.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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