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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Every time i order from here i am so happy with what im getting
I don't know how many times I have done shopping on this site and everytime it was a fabulous experience. I got so much discounts on prosucts. Amazon always does fast delivery.
Wanna buy something then just go to amazon.
I have ordered so many things from Amazon! Super fast shipping.
The only thing I hate is when you want to reorder stuff they have your order fulfilled by another supplier without your knowledge :(
I've always had positive experiences on Amazon, where I find any book I'm looking for at a discount. I've also bought gear from them as well, and deliveries come on time as promised.
I have purchased from both amazon.ca & amazon.com.
They stand behind the products & customer service is wonderful. You can actually talk to a live person! Only problem I have is that alot of the products available on the. Com site are not available on the. Ca site & the. Com won't / isn't able? To ship to Canada.
Amazon can be hit or miss some days as I have received damaged product. Amazon Prime is a blessing though for I can, at least, receive my product speedily.
I always love to order in amazon.com. Fast delivery service. Very good quality. Nice after sale service. Ofcourse, we all love it.
Amazon is absolutely the best place to shop. Their customer service is excellent, returns are easy, and variety and quality can't be beat!
I no longer have Amazon Kindle Unlimited because every time I click the Read for Free button it cost me!
Had a problem with an order never arriving. Amazon is the best when it comes to where it is or where it was supposed to be. They do not hassle when you want to return something, they do not hassle when you tell them you never received a package. They work with you and do not give you grief. They are really amazing when it comes to treating the customer like they value them and need them. I almost always go to Amazon first.
I love Amazon, they have almost everything I want at moderate prices. However, the cheap, "too good to be true" items are often just that. I have bought cheap shoes and clothes that tore up quickly, but obviously it wasn't a big loss. Any issues I have had were always resolved by contacting the seller. Overall it is a good place to shop.
Bought very recently from here and I must say they are spot on. The site is well laid out, items are correctly described, customer reviews are very useful. The packages were delivered well wrapped and well ahead of the estimated date of delivery. Among several items ordered, one small item seemed to be missed and it also showed up promptly. Overall great experience. Will not hesitate to buy many more times. Made life so easy.
I purchase most of my online items from amazon.com. The prices seem to be the best for many items and I always receive my packages in a timely manner. The only time I didn't, the vendor was out of the U.S.A. Also, I just found out that if I use amazonsmile, they will contribute to one of my favorite charities.
Amazon is amazing. They seem to have everything! I have Prime orders are received in 2 days. I also really enjoy their streaming movies. The only negative is that their prices change regularly. I've gotten some good deals through Amazon!
The only thing negative I can say is that they dont show where items are shipping from so some things you order may come from China. I prefer to buy American and the shorter shipping times involved.
To me Amazon is better than EBay any day
You shop you pay you get what you ordered
Simple as that. No hassles with pay pal garbage. I have used them many times
And have never had a hard time finding what I
Am looking for.
For me it's Amazon hands down.
Amazon has always been a most reliable company and I shall continue to use their site as my first go-to for good service and the best prices.
Your one-stop shopping place for pretty much everything. Be care to compare prices, though, because some items are a bargain but some are incredibly overpriced. Great return policy, great customer service, (although it's a little work to find the customer service pages on the site). A great place to shop for a huge variety of stuff.
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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