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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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When you put into their search that it has to ship to Ireland it never actually clears all the items that do not ship to Ireland which is very very annoying! But you will find everything you need on this site... as long as you find one that actually ships to you
Delivery was fast but customer support is slow to answer. So it still needs some improvement.
I advetised the item as used with a scratch on it and it said right in the add it had a scratch. The buyer said that they thought it was new. They let them keep the item and get there money back. So I'm out the $170 it sells for on all sites with a small scratch. Amazon.com is letting them rip me off and I think Amazon should be liable for fraud. I called amazon
I have purchased from them and it arrived pretty quickly and what I ordered was what I received.
Amazon is beyond unbelievable! I'm a Prime member and it is definitely worth the cost! I shop weekly on Amazon! Love it!
They have everything. They are truly a "one stop discount store" and easy to order from.
TB
Grand Jct., CO
I have Amazon Prime, and Love it, love it, love it! Good customer service, 2-day shipping on Prime orders, plus free Prime music and videos... I would rate it a hands-down 5-star, if not for a major delivery snafu with the Amazon Flowers service, which I tried for the first time in 12/2015. The price was so much more reasonable for flower delivery than anywhere else, so I'll give them another try.
I loved shopping here. Thank you, get me more discount pls
We use them frequently and never any issues. Prices are very reasonable.
Have used Amazon for variety of goods. Always satisfactory
Easy to buy hard to find stuff. Awesome place to buy stuff. If any problems, They make it right fast.
Amazon has to be the most helpful and most knowlegable customer service team on the planet! They have never failed me. When I have any problem with the product or have not received the item. They are on top of the issue and updating me every step of the way. Kudos!
I know the headline seems a bit melodramatic, but it's absolutely true. I have been ordering from Amazon since 1999 and I can't remember ever being disappointed. I can't even tell you how much money it has saved me over the years. It's rare that I find an item at a lower price than on Amazon. Prime is the best value in online shopping in my opinion. With Prime you get two day shipping without minimums, a whole world of entertainment through their streaming video, streaming music and Kindle books. Subscribe and save is a mom's best friend. I could go on all day, literally... lol. One last thing, my son absolutely loves the exclusive Prime show "Tumble Leaf". I'm so glad they came out with a 2nd season, hope the 3rd comes faster.
Amazon is one of the best online site, I think it is oldest online shopping site.my experience is very good from this site. I have purchased many product from this site, they are reasonably good in quality. Products are same as given on the site, no mismatch colour no damage.
If you want to buy anything. You can use this website according to me this is the best online shopping website and price is also resonable.
Amazon having the very good customer care service. Not even this also its product delivering service is very good. Quick response of queries. I like it.
Their services is just awesome... great online shopping cart to get your services done quickly & easily. Love their service to the core & the kind of items they offer in their deals.
Very dependable... you get it quick and exactly what you want
I could not be happier, with an online website- they go above and beyond to satisfy there customers/
I cannot fault this company. Prices are great, Delivery even better, even on a Sunday. Made my sons day when his present arrived on a wet Sunday morning when he wasn't feeling well..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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