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AmazonReviews 11,105

2.6

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Amazon Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.

This summary is generated by AI, based on text from customer reviews

service
1,740
value
1,628
shipping
1,622
returns
1,421
quality
1,538

We monitor reviews for authenticity

North Carolina
3 reviews
8 helpful votes
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If I can't find it on Amazon I figure I don't really need it. I'm a prime member and I love the two day shipping, the prime video, and all the other benefits.

You have to really pay attention with items that have different colors or fabrics, etc. the prices can and usually do vary. You may want the black shoes in an 8 but the blue shoes might be significantly cheaper. (Example)

I've got a kindle fire and love the ease of ordering books thru Amazon. There are just so many features and benefits that I'm certain I don't use them all.

As with anything, shop around, even within the site. Prices do vary by vender, color, sizes, fabrics, et.al.

It's truly my favorite place to shop and I also go just to read the verified purchase reviews on something I might purchase in the future.

Date of experience: February 29, 2016
Australia
2 reviews
22 helpful votes
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Pretty Good I Guess
February 29, 2016

Amazon is just that webste that is always there. Like, if you can't find what you're after, Amazon is usually there as last resource. Good on ém

Date of experience: February 28, 2016
North Carolina
9 reviews
3 helpful votes
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I don't mind Amazon prime
February 29, 2016

Amazon Prime is such an amazing product! I love being able to place an order on Amazon and have my items delivered in two days! Not to mention for only $49 / year I also get free reads on my kindle, I've created an amazing playlist with Amazon music that I use for working out and I enjoy the movies and tv shows that prime offers. If you've been contemplating Amazon prime. No need... Go for it, it's worth it!

Date of experience: February 28, 2016
Illinois
11 reviews
16 helpful votes
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Great experience
February 28, 2016

But... I can usually find the same or similar items cheaper on EBay

Date of experience: February 27, 2016
Ohio
4 reviews
0 helpful votes
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Selection, price, timeliness of shipment, quality... Name anything and it is awesome. I am very lucky I realize but who would not love ordering something in the evening and receiving it the next morning?

Date of experience: February 27, 2016
Nebraska
4 reviews
157 helpful votes
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You never have to worry about a problem with the product the other companies that sell from theyre site. THEY MAKE YOU FEEL COVERED LIKE ITS FAMILY

Date of experience: February 27, 2016
New Jersey
1 review
0 helpful votes
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Amazon Discount Finder!
February 27, 2016

Amazon Discount Finder!
https://www.youtube.com/watch?v=a_pkuK09NZw
Here is how you can use the table above to find fantastic Amazon discounts.

First, enter the relevant details in the table, then click and you are on your way to find great deals on Amazon.
Download http://goo.gl/ZQINAK

Date of experience: February 27, 2016
California
2 reviews
4 helpful votes
Follow Yevgeny D.
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I like use Amazon. I can find most of the product at 20-60% cheaper than the regular stores.
Like in Costco you can get extended memory cards with the sales and you can buy it on Amazon always the same price or cheaper.
On Amazon I can buy some tools that are 40% cheaper than Home Depot.
Sometimes Amazon does not have sell and it becomes almost the same price or more.
The big convenience the product can be shipped to my address and I don't have to go run around see it availability to buy it and waste time on the road.
Like everyone I want to save time and money so always check where would be a good buy

Date of experience: February 26, 2016
RU
20 reviews
82 helpful votes
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Manicure set, Solingen
February 27, 2016

This gorgeous, manicure set, the German firm. All Manicure Accessories packaged that provides secure their placement in mind. Manicure set GD Solingen in black leather case on the buckle. Clasp prevents items from falling out of the sack and the possibility to obtain cuts from sharp edges of the set. Case is made of high-strength natural skin. The set includes five items: scissors for cutting nails; metal file 12 cm; nail klipser 6 cm.; comb; tweezers with bevelled edges. Looks like a set of stylish and durable, all items are made of high quality steel special process cold hardening. All items are perfectly smooth, that ensures painless job. Suitable for use at home, as well as for travel or business trips.

Date of experience: February 26, 2016
Washington
12 reviews
21 helpful votes
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Best of the best
February 26, 2016

I love Amazon both as a buyer and a seller. Only problem they have is sometimes they'll use a shipper called OnTrac which, where I live, is nothing but criminal low life scum. UPDATE: I called and complained repeatedly to Amazon and to OnTrac, and things only got worse. Shipments not arriving and yet shown as delivered, shipments left at the wrong location, shipments delivered after 11pm at night, etc. So finally I filed a complaint with the BBB at their corporate location. And now it's fixed, at least so far.

Date of experience: February 25, 2016
Montana
2 reviews
3 helpful votes
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Like I said, quick reliable shipping and fair pricing

Date of experience: February 25, 2016
Virginia
2 reviews
0 helpful votes
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I love the reviews for the "Three Wolf Moon" T-shirt and the sugar free gummy bears. Epic $#*! those are.

Date of experience: February 25, 2016
New York
10 reviews
26 helpful votes
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Great customer service, great selection, great prices, great shipping options. Wish they carried more items for their Subscribe & Save offering. Amazon is always the first place I look when buying pretty much anything online.

Date of experience: February 25, 2016
Tennessee
3 reviews
69 helpful votes
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Prime = GOLD!
February 26, 2016

I love Amazon! My Prime membership is one of my best purchases ever!

Date of experience: February 25, 2016
GB
2 reviews
2 helpful votes
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I am a regular shopper on the Amazon website, what I like is that it is so easy to navigate, they give lots of product information where it is necessary. I think you could find just about anything at all on there. It is my 'go to' place to source things, delivery is often free and very quick. It ticks all the boxes..

Date of experience: February 25, 2016
NL
3 reviews
0 helpful votes
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Best deal
February 26, 2016

I had order a mobile cover for my phone from amazon.com. The price of the cover was cheap as compared to market price. The quality of the cover was good. I got the same color which i had ordered. I just loved the design of the color. I am happy with my mobile cover

Date of experience: February 25, 2016
NL
8 reviews
177 helpful votes
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A very nice website for online shopping for everything you want. For people who don't know, Amazon is the world's largest eCommerce retailer and it is really establishing itself well in India. Good website, great range of products, user-friendly app. It's got everything an online retailer should have.

Date of experience: February 24, 2016
GB
23 reviews
22 helpful votes
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Excellent
February 26, 2016

I run several products through amazon and their customer service has been on point every time.

Date of experience: February 24, 2016
New Jersey
14 reviews
27 helpful votes
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I love Amazon
February 26, 2016

I order from here quite frequently, always a large amount of products and more often than not great deals to be found on just about any product imaginable.

Date of experience: February 24, 2016
California
4 reviews
34 helpful votes
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Love
February 26, 2016

I love Amazon.com there is so much here that I can order, and I have never once recieved a bad shipment.

Date of experience: February 24, 2016