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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I have always been completely satisfied with every purchase. Will continue to shop and recommend!
Are you looking for short bridesmaid dresses? Do you want to standout from the crowd? Or do you desire to make your occasion unique and most memorable? Like any other person planning to get married soon, your answer to the above questions is YES! I mean, a wedding is an once-in-a-lifetime event and there are no rehearsals. Therefore, it pays to ensure you adorn the perfect dress right from the start. However, this is never easy. Firstly, you have to choose from many designs, styles, and materials. Secondly, you are working on a budget. Thirdly, you want to stay in touch with the latest trends. Well, you dont have to look further. All you do is talking to us.
I have buy several items from Amazon. The quality is OK but the price are outstanding.
Everything I've ordered has been great quality and I have gotten it in a timely manner. I love Amazon!
I probably order from Amazon every day.
Spent literally thousands.
TVs, computers, other electronics.
Even clothes.
Think what you want about them, but when you need help, they will fix it.
Amazon has the best customer service ever. It's the way customer service used to be conducted - when companies still cared about customer satisfaction. However, the same consideration doesn't evidently translate to employee relations. The more I read about its employee unfriendly policies + treatment, the more I turn my business elsewhere. Sorry but I can't feel good about supporting a company that mistreats its workers.
I have ordered several different items from this site and have received them quickly and in great shape.
Amazon is always reliable they keep their word and have lightning fast customer service. I had to return a defective item and they were extremely quick in issuing my refund and resolving the issue. They stand by their items and their word which is great.
I order quite a lot of merchandise from Amazon, and I have never had a bad experience. Everything I order arrives when promised and in perfect condition. Amazon has pretty much everything a person can think of, and I feel very secure ordering from them. I highly recommend Amazon.
I've never had a problem. Use only prepaid cards and not your own credit cards or debit cards to pay online anywhere. Their prices can be much lower than you find elsewhere. They seem to have everything under the sun
Amazon is a great place for buying most things. Done items even offer fast shipping!
I have been using Amazon for years and they offer products and
Services that are the best in the business. Making returns is a
Simple task and they supply the return label If the product was
Delivered by UPS, you can give it to a driver or go to a UPS store.
I have made almost 60 purchases in the last 6 months.
It is worth every time you pay for amazon prime if you order from amazon like I do. I haven't been disappointed yet and I order a lot
I've rarely had an issue with anything I bought on Amazon, and when I did, they resolved in really quickly. My only negatives are that not everything is available via Prime, and Amazon is definitely NOT always the most economical option... but you pay for the convenience of having things delivered to your door, I guess.
My other issue is with selling books on Amazon. I've done this for several years with little problems, but recently, I listed a pair of books that were brand new, but had been at a bookstore for a long time and never sold. The ISBN showed the publishing date, and I stated the year of publication in the listing details. Both books dealt with professional photography, and the contents were still valid. The buyer got all bent out of shape about the fact that books were older (although they were brand spanking new) and complained to Amazon... who found in his favor. He got his money back, and was to return the books to me, but he never did that, and Amazon did nothing about it. Seems they're like eBay, and all about the buyers, but want to do nothing for sellers.
You can find almost anything you need at a reasonable price. I wish there was more options with the pricing on shipping
Amazon has always been there for me. There products are backed by them & they do stand by there return policy. That's what I love about this company. & Things they sell on there site are great or you can return them for a refund. Thank you Amazon your great.
Amazon is amazing. Practically anything you ever needed or wanted is available through them. Shipping is amazingly fast with order being 2 day delivery arriving even faster at times. Just be careful of who they actually vendor is for items being sold on Amazon. Some vendors are sketchy. Read the reviews, and get it from Amazon if you can. They also have a super easy, hassle free return policy.
I have order a variety of merchandise from Amazon. I haven't had to many problems with delivery or if I had to return something, except for a purchase I made and did not know it was coming from China. Took a long time to receive and a size Large was more like a Small. Would cost to much to return so I gave it to my sister in law. Amazon is great just research where your merchandise is coming from when it's not from Amazon warehouse.
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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