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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Having prime makes buying auto parts one of the most affordable features of Amazon. I bought clutch for an 08 kia rio along with some other small parts, cost was less than 180 with shipping. Bought tie rods for the same car, local was $36 each, Amazon had them for $5.69 each on a closeout. You must do your homework on what you are buying. Competitors like O'[Reilly, Autozone, Napa, rock auto. Get part numbers and start shopping... online purchases done give you instant gratification on repairing the same day, just be willing to wait for them to arrive. Tim
Amazon has absolutely everything you could need, all just one Click away. With a great range and variety and extremely competitive prices just Click Amazon!
I have ordered several things through Amazon through the years and I have never had a bad experience with them.
I have had awesome fun and success, and was more than pleased each and every time I visited amazonprime.com. After I purchased, I usually had items still left in my basket. ~lol~ An abundance of splendid and never before seen items. I then found amazonprime.com to be pretty amazing because I was allowed to know what items I was guaranteed to get the next day, in two days, or in three days postage free. Additionally, I also knew what items would take longer and were not postage free. Hint, hint: All prime items were postage free. Tell me, wouldn't you appreciate that information while shopping, too? I will answer for you. Yes, yes, yes, and yes.
Unless you just want to be difficult as usual, then of course I just answered for you. I do not deal in created negative drama. ~lol~ No worries. ~heh-heh~ One other thing about amazonprime.com is that there are so many items from A-Z that you and I can buy and if we spend a certain amount, they may just give us 90 days to pay for it if we ask or amazonprime.com might offer that benefit to you. Wow! For real though.
Shop a lot at Amazon, goods are always as they are diver tided and you receive goods fast and well packaged
Been ordering stuff from Amazon since 2009. I believe as long as the order is filled by Amazon, they have an outstanding history. I have had no problems with orders. Everyone needs to understand Amazon has not control of shipments if they are NOT the filler and by far not everything is not filled by Amazon. They do seem to have a little better control over their suppliers than some of the others I have used. I will continue to use Amazon when it makes sense to me...
Amazon is great. I purchase all kinds of items from Amazon and my granddaughter loves the sports items.
I go to Amazon mostly for books. And I have found some remarkable used/good condition items that would have cost a lot more elsewhere. As for other items, as far as I can tell the new prices are somewhere in the middle. I check them but sometimes find a better deal.
Amazon is awesome - I am always look for something and want to pay the best price possible and Amazon continuously steps up to the plate and has it all... the product, the best price, free shipping and quick delivery. Amazon will have my business for a very long time to come.
Use it many times. Once you know how to read through reviews/rating/seller rating/ect., it's excellent.
I have never had a issue with anything I ordered on Amazon. I upgraded to prime, & my only complaint is that I didn't do it sooner! Best way to shop online!
I do a lot of on line product research and ordering, and Amazon is among my favorite websites! I love the fact that they have customer reviews, so that you can make an educated decision on whether to go through with the purchase or pass on it. It is always convenient with the best prices, and I suggest signing up for their credit card (you get $30 off your purchase if you qualify). Highly recommend this site!
I have been a premium member for the last 2 years, its fast, refundable, thumbs up
I have made many purchases through Amazon. I have never been disappointed in the service or the products I have received. Minor issues have been resolved easily and without a hassle.
I've been using amazon for over a decade and they have never disappointed. Best in shipping, pricess, customer service, selection and returns. The only thing that would make it better would be if they did not allow the sale or at least marketing of fake products as the real thing.
The service is great, the selection of the products is emense. There is nothing I can't find on amazon. Keep up the great work and service you provide. Thank you very much
First thing I wanted planet feeback to be the one doing my review not site jabber, I never get any response from site jabber. I bought a product and ask qwuestion about the C/d's I bought supposed to eb read write but when I had 2 of same picture and tried to delete it the message came up this is a read only? So was trying to reach the Seller and they keep coming back saying I am the seller NOT SO I AM the buyer
Like it very much. Previously, ordered things on ebay, but when I tried Amazon I do not want anything else. If you receive defective item you can return it easily. UPS representative comes with prepaid label to your home, so you do not have to worry or even think about the returning process. Buy things online, and return them online!
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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