AmazonReviews 11,108

I ordered an Apple iphone 4s on the Apple website. To my greatest surprise, the phone was not locked and I had to pay $50 to unlock the phone as Amazon.com customer service were not helpful in resolving my claim. Also, the merchant posted wrong product description as I later found out that the product I received was not T-Mobile as seen on the sim that came with the phone.

I was very disappointed that Apple gave a very silly excuse and could not issue me a partial refund. I have been paying for Amazon.com for more than 5 years and I started blogging negative reviews for Amazon.com to all my contacts and would never use them again until I am refunded for the phone.

Great experience & service especially if you are a prime member but they are too big its scary. When i order online i dont want to pay taxes, this causes me to often look elsewhere before pressing the purchase button. I dont like a company that is so big that they collect all this data and no regulations on how they use it and the idea of using drones for delivery is also a concern. Who knows what cameras and data they will collect or invasion of privacy we may be subject to. Also if you are a prime member anything you buy should be covered under the prime service. Call me paranoid, call me crazy but we are all thinking the same thing, companies like the govt cant be trusted with our data.

My experience with Amazon has changed over time. I've had more problems with sellers, which eventually get rectified but I've had one or two really dodgy characters in the last couple of years. Ie one that offered me a free product if I'd change my bad review to a 5-star review. One that said I'd have to send a heavy - useless - product back at my own cost if I didn't remove a review. One that said I hadn't even bought the product from them but I always take a screenshot of the product transaction, which showed their company as the seller! That was obviously some kind of scam but I got my money back anyway, to be fair to Amazon. I once bought a printer which only had 6 months' warranty left on it as the buyer had obviously been sat on it or using it for 6 months! I don't go to Amazon now as a first resort, especially for electrical goods!

Last night after spending more than hour selecting songs to purchase them for run the site kicked me out with explanation that I am not eligible for that transfer. This is the second time I am having an account with Amazon and second great disappointment. I was willing to purchase songs like every normal person without pirating them but the fact that I am Canadian makes me half human obviously for Amazon.com. And of course to make things worse Amazon.ca does not provide the same service.

Amazon just rocks! If you want it they have it. I have placed two orders with them. Their tracking system kept me updated, I received my orders in a very timely fashion and I like that I can find unique gifts for my loved ones. So far everything has gone so smoothly.

I placed an order about a week ago for 2 bottles of the Pantene Pro-V Clarifying Shampoo. For some reason, this product is not available in stores local to me and I had no choice but to order online. After the package arrived, I discovered that there were 2 bottles of shampoo. It was Pantene Pro-V Moisturizing Shampoo. NOT the Clarifying Shampoo that I asked for. I immediately called customer service to tell what happened. They lady on the other end provided quick and friendly service so I can't complain about that. She put in a request to send me the correct shampoo free of charge and said that it should arrive 2 days from the time I called. Now I sit and wait. I'm glad I don't have to wash my hair right now or I would've been beyond pissed.

Amazon.com is most likely the best online marketplace you'll ever encounter!

Jeff Bezos, the creator of Amazon.com had many complaints on where to find specific items, especially the rare ones, but didn't have time to look at all the stores and online shopping sites for them. He spent many years trying to figure out why, and then it suddenly hit him. He realized there was no such place to buy everything the world has to offer.

He then spent many years in website development until he came across a rather unusual phenomenon. The place he was dreaming of was right before his eyes, and with that in mind, he decided to become the founder of such a project. He spent many days trying to come up with a good international name for the company, and then finally decided to name it after one of the most restricted places in all of South America - Amazon (based off the Amazon River).

The website's focus has, and always has been the practice and motto of the customer always being right, making it the best place to find exactly what you need, even if they don't necessarily sell what you're looking for 100% in the United States. In fact, many useful products that are imports are being sold to authorized United States retailers today, some of which the seller has opted to allow Amazon to fulfill the delivery of the products.

Although the site has a good reputation, there are sometimes criminals that create fake merchant IDs to either steal your money, or otherwise provide you with counterfeit products in your order. For this kind of case, Amazon.com had created the A-to-Z Safe Buying Guarantee, to help protect buyers from potential fraudulent sellers. Even criminals who close their Amazon.com accounts before the order is complete can still be subject to the system, as the seller ID remains on Amazon.com servers until the 60-day A-to-Z claim filing period has passed, making this the safest place to buy with confidence.

If you're ever looking for a hard to find item, who knows! It just may be on Amazon! I'd highly recommend it!