AmazonReviews 11,108

To be fair to Amazon, books are great through this source. I got some great editions of Kant and Sartre through this site. However, fellow movie collectors: beware. I have coveted Raise The Red Lantern for ages. Try getting it from the two mail order movie sites like MU. Amazon promised me a pristine new copy for a king's ransom, I paid close to fifty bucks for a single movie, I know, stop laughing, when it arrived it looked like a whole drawer's worth of silverware had fallen on it. The circular scratches covered it completely, I never play the return game, in Amazon's defense, perhaps they would have corrected it. Unfortunately and, conveniently coincidentally, it just happened to be the last 'new' one they had. Now you see why I didn't try, don't you?
If this was the 'brand new' one, imagine what the 'used' ones looked like? I have had three orders of philosophical works that were all excellent. I simply need to share with fellow movie collectors that this was the single worst looking fifty dollar 'brand new' disc that I have ever seen. Three players would not play this movie, I would stick to other items besides DVDs. In Amazon's defense, both mail order movie houses are notorious for sending other people's returns out as new movies. I dropped one of them for consistently mailing me unplayable, scratched beyond repair discs. I did take offense at the adjectives 'brand new' 'never been played,' this disc looked worse than movies I have owned for over a decade. Stick To Other Items. Take Care. Deus Vobiscum. Q.E.D.

I had a horrible time getting my New Yorker Kindle subscription moved to my Kindle Fire. Amazon said,"That's the Kindle people and they don't know what they're doing over there." I spent many, many hours being transferred from one person to another. They finally told me to cancel and resubscribe. I signed up for an "all access" subscription, hard copy and digital. Was told it was for one year and I would be billed $6 every three months. At the end of the first 3 months got a bill for $99. Spent many more hours (literally) on hold and with Amazon and Kindle people who could barely speak English. I finally had to threaten them with a lawsuit for bait and switch and cancel the whole subscription. They said my deal was "subject to change". 2 weeks later I get a New Yorker in the mail and on my Kindle without paying them a cent.? Still wondering if they will send another bill or if they FINALLY figured out they made a mistake. Will never get my phone minutes back. If you want a subscription I suggest you call the publisher direct. Do not go through Amazon.

I have been using Amazon to compare high street and online prices for a lot of my purchases, and they have nearly always been cheaper.

Long story short all I wanted was my complete order or my complete money back.
When I called in I asked to have my total order cancelled or my whole order processed as they had order total on hold with bank, part of my order was being declined because they tried to re-authorize on top of the order total already on hold. I was assured my order was cancelled, then I noticed the hold was still on my account, I called again and was told my order shipped. They cancelled part of my order, not the whole, and was able to take the partial order funds out of the whole amt on hold (yet they didn't have access to the authorization like they claimed). I would've been happy if
1. I was told the truth
2. My claim as a long time consumer was actually looked into instead of saying that's the bank problem not amazon.
Simple. Now I'm stuck with needing to order from amazon as they have the easiest access to products I like, and not wanting to give them any more $. As long as I make simple orders, I think it'll be ok... Never want to call in ever again.