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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I use Amazon for almost everything, and I love the Prime membership. It really is the place to go to purchase whatever you need, whether it's books, clothing, or household items.
Best place to shop online. Also try smile.amazon.com so they can donate part of what you spend to charities. Pretty cool.
I love that I can go to Amazon's site while I'm thinking of something I need, find it, order it, and know that it will be delivered within a few days. I'm not a fan of Amazon Pantry, though, because those purchases are separated from other (non-grocery store) items in my cart.
I'm also not a fan of the 4-year limit on Amazon Prime Student. I'm a part-time college student and I work at a public university. I can attest to the fact that it is the rare student that graduates in 4 years' time.
I read few reviews and was scared to order, but it was the only site I found the right converse color for my son's birthday. I ordered two sizes 5 and 6 and was little worried I won't get the right ones or not at the right time. One they said it will arrive next day and it did and totally love it. Second they said will arrive in a week and it did arrive earlier than expected :D So happy I went with my gut and ordered the converses. Hope I'll do more business with them and they stay as honest and reliable as they were for this transaction. Thanks Diapers.com
Hi I have ordered many things from Amazon and had a quite good experience. I have give only 4 star because it would be great if they make their return policy easier. Otherwise they are awesome.
Speedy shipping. Great products. Tracked orders.
Never had a problem with this site.
LotFancy Sunglasses are very great quality for its price, the quality is so great to exceed our expectation. The frame of the sunglasses are well made and the lenses an impact resistant Polycarbonate composite, meet the UV400 standard. I wore the sunglasses to the beach and for hiking and camping with my friends and the sunglasses are very comfortable to wear for a whole day. The sunglasses come with a nice hard-shell case too, so the storage is safe and convenient. Well, I am pretty sure the sunglasses are so great and affordable for everyone.
Honestly I'm always so happy with shopping on amazon because it's definitely more reliable than ebay. You can track items, have prime delivery and not mention the fantastic customer service they provide. It's so easy to get through to them and they have always been so helpful when I've had concerns.
Not to mention I trust sellers more and know that all paid transactions are safe.
Twice now my bank account has gone into the negative because the idiots who run this site will give you a refund and then take it back out, and then you have to wait a week to receive your money back a second time! They offer $10 gift certificates like that's going to help!
Also, I am well aware missing items are the sellers responsibility, but I have had 2 packages mysteriously disappear.
Prices are good i have been able to get my order in the time i was told i would get it and some time sooner
Ah amazon... where I can find that item I've been searching for and receive it... like 9 weeks later. I do really love amazon as a place to find items I can't get anywhere else, and I LOVE the new prime which includes FREE kindle books (yay!) but I just ordered pencil rolls for the kids and they took something like three months to come in. I already had to buy them new pencil cases.
Amazon needs to add sections for retailers who are able to deliver on time. Another pet peeve: having to open the product page to find out a. Whether the product ships to my area and b. What the shipping cost is. I feel like, with the number of products listed, those details should both be right there on the home page.
Great selections, plenty to find, and you can look through the different prices.
The product that I order comes really fast and it's like the picture would definitely recommend them
Amazon never disappoints! Customer Service is great!
Their customer service is extraordinary! Every time I ask for their help they provide me with fast assistant and accurate info.
It's amazon.com. They have competitive pricing and decent shipping prices. The orders always show up when they are supposed to, they also always packaged well. I have yet to have a problem with them.
I have ordered from here several times and am always pleased with what I get
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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