AmazonReviews 11,108

Been a customer for years over 50 orders in past 3 years. Not anymore when I can get the same from Amazon or Walmart. And a lot cheaper! Plus last order has yet to arrive so I am out 50 bucks because they cannot package a simple shipment of cat little so it's not damaged. FedX sent it back twice now and Wag never even told me. What a rip off. As for customer service the prices went up and customer services went off shore and really down hill! Most new reviews are not positive maybe the CEZo will catch on!

I went to a website claiming to be an affiliate of Amazon stating the only accept Amazon Gift Cards as payment, called Amazon with the website's name, and Amazon assured me it was an affiliate company of theirs, $390.00 lost later b/c it was a scam, Amazon assured me it was an affiliate, no definitely wasn't, was promised by 2 CS reps for Amazon I'd receive a full refund for $390.00 to find out again I was misinformed, they were responsible for me losing $390.00 b/c they misinformed me it was an affiliate of theirs, claimed they'd refund it b/c Amazon was the seller for the gift card that was scammed. I'd never in my life buy anything off Amazon, their shipping prices are ridiculous, go to EBay, better sellers, better shipping cost, and a well trained staff that knows their affiliated companies, and don't give hollow false promises of a refund they never planned to give, poorly trained staff, a dirty American corporation Amazon is, want to get ripped off and scammed buy an Amazon gift card and talk to their poorly trained customer service reps but forgot Amazon knew it was a scam but that's Amazon new money making concept rip off their customers with their gift cards, I'm going on every site like this and letting it be known what a dirty rip off corporation that Amazon is, they were responsible for me being scammed, admitted they were responsible, admitted they'd refund the money, all misinformation. BAD COMPANY THAT DOESN'T CARE ABOUT THEIR CUSTOMERS AND ALLOW EM TO BE SCAMMED DUE TO THEIR POORLY, UNITELLIGENT, UNEDUCATED STAFF.

This is the first and last time I order textbooks on student amazon. I paid for prime shipping and placed an order for almost $400 worth of books. Next day waited around for the order and nothing showed up after calling them and speaking to an extremely rude supervisor named Berna I found out they cancelled my order for suspected fraud because it was my first time ordering and the large amount of the order, but I was never notified. Now after reinstating my account and replacing the same order I paid for express shipping again and still have not received my package. Its now been a week, 7 phone calls, and two emails and still no package. There wasn't even an explanation as to why I wasn't contacted when my account was suspected fraudulent, the supervisor only offered me a $10 credit which wouldn't even cover shipping cost, and I've still yet to get any reply from my emails that I've sent. Its tempting cause their cheap but do yourselves a favor students and don't get your textbooks through amazon. The amount of time wasted and the frustration of dealing with there customer service staff isn't worth the trouble. Now I'm massively behind on my studies and still have NOT received my textbooks.