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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Got Kindles plus one free one at Christmas, always a bargain here. Also bought sofa covers.
I check Amazon.com before I buy practically anything online because no matter what kind of deal I think I'm getting elsewhere, Amazon's prices usually beat it. I also use Amazon Warehouse Deals a lot and I have no clue why it doesn't have a 100% positive review on the Amazon sellers listings. I've almost never been anything but happy with my Warehouse purchases and on the one occasion I wasn't happy, they rectified it, no problem.
Good and best platform for shoppers.
Here is very fast delivery... And low price product from market... I recommended to my friends. Thanks to Amazon..
Have made many on line purchases from Amazon and never a problem.
Best values become a prime member and deliveries are almost always next day. Returns are simple and customer is always first I love amazon
I have never ever had a bad experience using Amazon (and I've used them for 7+ years) and everyone will tell you that I recommend them all the time due to their honesty and fairness and the variety of goods available. Felt the same way before Prime and still do now that I'm in my second year of Prime.
They do what they say they'll do and that's all I need to be happy. Love them...
AMAZON IS MY GO TO PLACE FOR ALMOST ALL RETAIL ITEMS. I HAVE NEVER HAD A PROBLEM AND THE RETURNS ARE EASY.
After being disgusted with an order for a car charger from Samsung Factory Outlet, I gathered the product information from their site, and looked at Amazon. Low and behold, the same charger was there, AND less expensive even after having to pay for 2 day shipping! If you order frequently from Amazon, you can always get a "Prime" membership for $99 which includes free two day shipping.
I'm amazed how fast you can get things from Amazon especially if your a "prime" customer (you pay about $100 per year and get free 2 day shipping on most items). It is not unusual for me to order an item that shows up the next day. Returns are just as easy, however, if you return something that 'you did not like' as apposed to does not work or was not what the description stated, they take the return cost out of your refund. When you request a return, they send you an email with a shipping form to print. I use Amazon a lot, but I also do a 'google' search for the product to be sure it is the best price. I find in most cases when you add the shipping from the other vendor Amazon comes out lower. And I keep in mind the easy return process.
Even if you don't buy anything, you can get a guess of what the value it is of what you want to sell. Amazon is secure with the use of Pay Pal and your money is safe. Lots of what you want is on Amazon. I have purchased many Nippon collectable plates and have been pleased with the results and the price compared to even sales at Thrift stores. It's the "real deal."
I purchase items from Amazon that are cheaper than going to my local store and purchasing and more convenient having it shipped to your door step! I have no had a bad experience. I've only had once instance where the item was not as described. Easy to make purchases and shipping is pretty quick. Love Amazon!
Amazon is best online seller, top class service, 100% product satisfaction.
Thanks
I have Amazon prime membership and it's very good value for money. My children like the films and even though the free ones aren't very currant, they enjoy watching them. The next day delivery is great. I've been let down 3 times in 2 years but they have given me compensation for this straight away.
We purchased Amazon prime four months ago, before moving up north in the mountains. We have purchased at least 40 items on Amazon using prime and have received most of them within two days. Even receiving them on Sundays! If there is a return, they make it very easy! I should have used prime long time ago!
Seems to be taking over the world.
It has its good points but in all honest the site is over populated with crap.
I just have to send out a positive review to Amazon and Amazon Prime. They don't always use the best same day shippers in my area, but that is obviously a lack of options. Every single time I have an issue - they instantly resolve my problem instantly! No questions asked, they promote the "customer is always right" attitude, and it is returned with my continued orders.
Kudos, and keep it up!
I have always had good experiences ordering through Amazon.com. The products are from reputable companies and the merchandise is always as described. I never have to worry about having a problem with an Amazon Vendor because Amazon stands behind everything that is sold on their web site. Yippee. Great Company!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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