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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I have my husband: s sushi business, i work for him now i need to place the order for gloves,
I order from them on an almost weekly basis, they always deliver promptly and their customer service is excellent anytime you need help.
So far, it has been a great experience. We pretty much tried anything from groceries to clothing to outdoor stuff, tools, kids' stuff, etc. Returns and exchanges have been very easy.
Thank you Amazon for the great service!
I have bought many items from Amazon and without exception had no problems with delivery and packaging also returns are never a problem
My orders are usually deliver before the due date and if there is a problem with an order, customer service is great
Great system to shop, especially Amazon prime... but I hate how they have monthly fees for selling. Unlike Ebay where they only charge you a fee every time you sell something
I love Amazon, especially after my experience with Choxi, but as with anything good, prices go up. I have seen prices rise over the last year at Amazon.
I love Amazon it saves me from going to different stores to get what I need. They have just about anything you need so if you are looking for something make sure to check Amazon first. I don't know what I did without it. Also, their customer service department is very polite, knowledgeable and solve any issues you have.
A while back I had ordered a similar product for my wife's car and my mother in law decided she just absolutely had to have one too. As a pleasant surprise for her we ordered her this one, and she loves it. They have 3 dogs and any given day they are taking them in the car to the petstore or vet for whatever reason and this so far has proven to be a lifesaver for her. The hammock feature helps keep the dogs from sliding down into the footrest area, while also providing a slight barrier to help keep them from climbing into the front of the car. The fact that dog hair is not getting all over her nice leather seats doesn't hurt either. While I did receive this item at a discount on the grounds that I would review it up receipt and use I can honestly say that my opinions in regards to it have not been swayed by that fact. This is a quality solution for a unique problem that I strongly recommend to anyone with animals.
Great site Prime membership is well worth it. Can get virtually anything and have it in2 days. Free shipping easy and free returns. Absolutely a great site
Don't break your daughters heart and buy from these con merchants, they take you money and send out what the seem fit.
#Dylanqueen knockoff, ripoff merchants - I would sincerely advise people stay away from these companies, they take your money and send something back completely different to what you order. Poor workmanship, ugly colours, hit with more fees from courier company upon delivery. You complain to the company and someone called Sharon replies with take your goods to be altered in the UK, nothing but con artists these trade under many nmaes which I will expose all over the net.
WARNING WARNING WARNING WARNING WARNING STEER CLEAR RIP OFFS
I haven't ever had a bad experience with Amazon. They are always on time delivery wise, & everything showed up in perfect condition & was exactly what I ordered! Love shopping with them! You can always find what your looking for there!
Hace varios años compro en Amazon, nunca he tenido una queja, soy hincha de Amazon
Amazon Prime is amazing! Unbeatable service- products as advertised and lightning fast shipping. Love prime video. Just awesome!
5 stars rating for the time being. I love the facility Amazon provides me for buying goods in one country and send them to my family members who live in other countries (at least within Europe no problem with Amazon). Amazon logistics impress me! Very punctual, the package is good, no damages on goods, happy, happy with Amazon. ;)
Recently, I bought a bed that I am very happy to own. Someone explained to me how to buy food and to have it delivered free with my Prime membership. I am looking forward to the many advantages and ease of shopping this business has to offer!
I have never had a problem with Amazon. If I need to return something... no problem.
Products are usually good quality.
We buy a LOT using Prime. Since we live 4 hours from a major city. Can't beat free shipping on a lot of items.
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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