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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Anything I need I can get from Amazon! I have literally ordered over a hundred items from them! The best part is they have so many different items that I don't have to spend a lot of time shopping to get what I want. I can just go to Amazon! Plus, shipping is always free and I get most items in just 2 days, some in 1 day, since I have Amazon Prime. I love it!
I like Amazon the most and i trust them and the costumer support always there to help and u will get refund for anything even if u just ur package get late just email and u will be refund for late shipping or extra one month prime my items all from amazon but the down side that amazon is big company why dont ship intentional chines online store ships to intentional! Im from saudi Arabia and i've to use forward company to reship my items to my country and pay for shipping although im prime member this problem not only me ive all my friends have it please amazon support intentional shipping.
Whenever I am in doubt finding a product, Amazon is the place to go. Their site makes it so easy to check out. Usually I can find just about anything I search for! What a dream site!
The $99 yearly membership is worth every penny. When they mean 2 day shipping they mean it. I am awaiting to see if my area carries the Sunday shipping.
Amazon's delivery is prompt and I am in love with the Kindle Paperwhite i ordered recently. Great job guys! The Kindle is Amazon's flagship product and genuinely the most useful device for book addicts.
I live on Amazon to comparison shop and have an amazon "prime" membership to avoid most shipping charges and also I get Amazon tv/video/movie subscription thru it as well.
Amazon prices are pretty competitive and I LOVE ALL the merchandise choices.
Amazon is #1 with me and Ebay is #2. But amazon returns is a lot better and I have a huge fulfillment center near me and my orders get here asap.
Love amazon
I have the app installed on my tablet, cellphone, and my iPod. Amazon is the go to place for just about anything that I'am looking for. Fast shipping and resonable prices, I just love it so much! The wishlist option is Amazon. It is such a wonderful idea for holidays and birthdays and other occasions.
I love Amazon! I'm a prime member and have never had problems with my account and receive items promptly when they're eligible for 2 day shipment. You can literally buy anything on this page and that's why I continue to go back!
One of the best website to get quality goods, but I don't like it because some prices on some good are just crazy, and as for me nowadays there are a lot of alternatives.
I have missed experience about Amazon. Found them good man times but they fails equal number of time with poor customer support
I got a product from a reseller on Amazon and it is not 100 % authentic. Yet shipping and service was good
I love love love buying from Amazon, I'm a major Amazon junkie. They seem to carry almost everything and have some amazing prices most of the time plus with the Prime 2 day free shipping makes it even better. I always know I'll receive my package without issues, its always so fast and Amazon has one of the best customer service ever. They are GREAT! :)
When you buy "everything" online (including groceries AND the kitchen sink!), it's so convenient to one-stop shop. In this case, Amazon takes the cake! Not only do I love the free shipping offered for Prime members, the free music streaming has also become a favorite. It's not like Pandora or iHearthe in that you can actually create your own playlists rather than a services "pre-selected based on your likes" lists. I've also compared the Prime movie/TV streaming option to Netflix. Prime offers just about the same selection that you'd pay $10+ for thru Netflix. Another positive is that there are new benefits being added all the time (free picture/document storage, PrimePantry, etc.) Amazon also gives Prime members access to exclusive special deals, coupons, events and more! You could purchase many of these services from other retailers but if you added up the cost for all the benefits that Prime offers, not counting the unlimited free shipping, you'd be hard pressed to find them all for $99 per year.
I recently purchased a life proof case for my iPhone six on Amazon and was very pleased with what I received until the case broke before I could even put it on my phone! Amazon was so courteous and placed an order for a new one for me for free without any questions or review following the submission of my problem. Very pleased and happy to know they have such hard working customer service! And in top of that the case is guaranteed to arrive in less than 24 hours in time for my beach trip this week!
Just about everything you need, convenience of home shopping, fast delivery, great price comparisons!
I buy all sorts of things from Amazon, and almost always the prices are lower than any other online shopping site.
They're great about vintage merchandise too, and their prices are usually better than eBay.
Amazon provides duplicate and third grade products through sellers who are not only cheat but also trying to double cross customers by providing fake products. Hopeless online site and much below standard. Should be taken to task through consumer forum. In comparison to snap deal and other online portals it is so hopeless that should be banned.
Always a pleasurable shopping experience. Never has been an issue with anything.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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