AmazonReviews 11,105

I do probably 90% of my shopping on Amazon. It is always my first stop for anything I need. I love the prices. I like that part of my purchase goes to my favorite charity. I like not having to go to a store - or several - to get what I need. I like the fast delivery rates and the subscription services for things I need regularly. My ONLY complaints, which is why it's only 4 stars instead of 5, are (1) they seriously waste a LOT of supplies packing small items in large boxes and not combining orders to a single address and (2) over the past two years, the rate of errors, non-delivery, and defective items has increased dramatically. I realize that it is due to the volume but, given that, I think they need to re-visit their return and replacement policies because its become very hard to get replacements and/or refunds when something goes wrong for most of the things I buy. Still the biggest bang for my buck online as far as I'm concerned.

I'm also a 10 year costumer and the costumer service has been terrible: TWO times. I lost so much time over the phone, and I felt like they don't want my business. They promised a delivery and they confirmed with an email, a day after they change the delivery date with another email. No apology, nothing! I want to take the time, because I feel I must express my dissatisfaction and frustration. I want to let other busy parents, above all single parents, don't trust this company. Terrible costumer service.

This is one of my favorite websites to order from. They have everything, from soup to nuts.
The customer service department is excellent. If you can't find it, they will for you. They are available 24/7 by phone or de-mail, and rest assured, the products they carry are available for purchasing.
If you feel the price is too high, the service they offer is to try to find a lower price for you within the company.
The reviews are honest, and if you want to read all the pros and cons about anything they sell, it's there in black and white.
I find shopping on Åmazon a pleasure and a great convenience.
The service is fast and reliable. Returns are not difficult to do, and return labels are sent to you the minute you request them.
Don't hesitate the shop on this website. The service is first class.

Amazon has definitely long been a crown jewel of the Internet for those that have Amazon Prime. However, I am noticing that the value of that Prime membership is starting to degrade as I am finding more items that are being held back and their on-demand content for video and audio is actually disappearing. Overall, most of my support incidents have been handled rather well aside from one case of Amazon taking forever to resolve the issue since the provider of the product themselves were trying to operate a scam.

Everything was just excellent. Amazon is even the reason I got into SiteJabber in the first place. I just had to let out my excitement at how incredibly reliable and excellent their service is. The quality of the goods was better than I expected. They arrived in record time, actually earlier than I thought. Packaging was so wonderful. I'm just so elated... Wow! BRAVO Amazon... I love you Bezos!