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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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The site is very clever in its ability to switch between languages i. E. English to German so as a n expat wanting to buy thing in Germany in my native language it makes the process very simple.
They cancelled my order and said they also cancelled my account and putting me into fraud and said I could not order from them whatsoever and if I tried to reopen a account they would cancel it again such a huge headache over the phone with someone I could not understand they told me they are part of Amazon and I asked if there was any way to fix my account they said it would just be best to order it somewhere else so I will never order from them or Amazon again worst experience but now from reading other reviews I am glad they removed my order because I feel I would have never received it so in that sense I thank them for ending my frustration sooner.
I have never been let down, by amazon. Great legit sellers. Excellent prompt delivery.
If they would offer free shipping on all orders it would be perfect. Great deals on books, way better than ebay and they are more likely to have what you are looking for.
I have had good experiences with returns, ordering online. Now with their their new credit, no interest payment plan, it is wonderful and I can buy more costly items from with them on 6-12 month payment plan!
I have made many purchases with AMAZON SMILE and have never been disappointed in any way, plus I feel good about helping these children who so desperately need to have plastic surgery to correct facial birth defects.
Your book collection is just too awesome. I love the online shopping experience. All was delivered on time. Appreciated :)
This site was very helpful after my youngest son was born. I was able to have what I needed delivered when I needed it. Honestly, they did not have the lowest prices on diapers but they do have great prices on formula and an amazing variety to choose from. I used them primarily for supplemental formula. I found Amazon to be more convenient for diapers.
Love Amazon prime. 2 day delivery and no shipping or return costs. Good products at reasonable prices. Accurate product descriptions. Always delivered on time and in good shape!
I have used Amazon so many times I can't count them. You can find just about every single thing you want. I just can't say enough about Amazon, just check them out.
You can find anything you want on Amazon
And the shipping is fast and the items are true as they are listed. I called Hewlitt Packard to purchase a Power Supply Cord for my PC. Their price was over $100. I found thecdame exact cord easily on Amazon for $39!
Big dexactence in prices for the exact Power supply cord. Thank you Amazon!
They set the standard for online shopping
Whatever it is, they can get it, and probably cheaper than anyone else.
I LOVE AMAZON PRIME - This online shopping site is my first go to when looking for just about everything. Returns are easy, you get exactly what you see and Amazon stands behind the sale...
Have had a great experience shopping here. Good quality items at great prices
We get what we order, we like, great shipping and customer service!
I shop here ALL THE TIME, and I always have a great experience. Other online retailers could learn a lot from Amazon.
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