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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I will continue to do business with them yet on a restricted basis. Unsure if they bought or just formed a strategic alliance with synchrony bank which issues their Prime Store Card. NOW AMAZON no longer takes paypal as a payment method. Synchrony sends emails not quite daily but often enough to irritate explaining a payment alert. I. e., payment alert in 10 days, payment alert in 8 days. All only adds to incoming spam. So now instead of preferably using Amazon as purchase choice, their affiliation with synchrony has caused me to not choose Amazon where at one time it was a natural choice.
Couldnt even imagine bigger site for the whole world buyer. And its not a secret for anybody that this case when popular means better. All the service provided by this site is really good and you get all what you need in a few clicks and the lowest price you could imagine. Thats an idol that earn its glory over the years and everyone know what this site is even if you didnt use it.
I feel like a traitor everytime I use this service since the in your face political agenda of this organization does not always concur with my own. Why oh why can't business owners separate their business and politics. I cancelled his Washington Post after 40 years to stop having a one sided agenda shoved down my throat. What happened to respecting your customers?
It's always nice to use Amazon for online purchases. I recommend this for the top-notch satisfactory online shopping experience.
Recently disabled and forced to internet shop. Amazon makes me so happy! Prime makes everything better!
I mostly go to Amazon to buy my books. They have a great collection of books which I may not have found anywhere else
they only offer LaserShip for delivery...and now, for the third time, LaserShip claims it delivered to front door...except that was the front door of the building, outside, in NYC. Since they don't ring the bell, by the time I got out to check it was gone...oh yeah, and i was on the phone with Laser Ship while this happened! When i called Soap.com I was told there is no other service offered for delivery...if they read the Laser Ship reviews online they would know, but they dont seem to care...AVOID SOAP.COM
Hi, I absolutely love amazon and especially amazon prime. However, I purchased a yeti 30 oz paracord handle from a seller for $6.50, prime shipping. Long story short, come to find out the paracord is not true paracord and the handles are "handmade" in China (per the seller). Nowhere in the listing did it state this. Amazon should be more vigilant on things like this. I assume (my fault) that anything "handmade" on Prime is made in the USA, not purchased in bulk from china and sold under false pretenses :(
I had a problem once and it was resolved. I like amazon
I use it mostly for books and movies, and they are the best. I encourage you also to look for things as small as silk pins, and as big as a house. You won't believe what you can get on this site. Actually, it's just fun to look at all the stuff. My boyfriend does a lot of handy work--he can fix anything--and he finds parts for everything, used and new. The delivery is lightning fast.
I've been buying on Amazon for several years and have spent lot$ on books and music and gifts, even hardware. HOWEVER, lately the prices are out of control! Not such a great deal anymore... Not a regular customer anymore
Amazon is great, and I say this as both a buyer and seller!
Spent top dollar for my mother's ring. And it is nothing like they show on their website.
But customer service is not so ideal. You are basically on your own. You don't know where some of the stuff comes from. One order took almost 3 months to arrive. Found out they had to ship it all the way from china
I compare prices elsewhere to Amazon whenever I am planning a purchase. I feel I can trust Amazon to get it to me quick and if there an issue, they will resolve it.
Have never been dissatisfied, anytime there was an issue with the product it was rectified.
This my go to website for buying brand new vinyls. I signed up for the Amazon prime trial which gives you free two day shipping on select items. I have made maybe 5 orders since and every time the package arrived on schedule. Ended up forgetting to cancel my trial within the month and got suckered into paying for a 1 year subscription -.-. I'm not mad though because in the end that was my fault for being careless, and I also do plan to make a bunch more purchases. I will be using the crap out of the free two day shipping option in this next year. Btw Amazon prime also has a scary 1-click purchase button that I would highly recommend disabling, It has already gotten me a few times too many.
When i am searching for something online amazon is my first one and most of times i always find what i am looking for.
Great place to buy.
Probably the best customer service I have received is from Amazon. They always refund me when I had problems with their products and even products from 3rd party sellers.
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