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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Higher quality sellers than eBay and better payment system. Easy to buy, quick delivery, really good after sales service (returns etc)
The platform is always growing and becomes better and better, thanks so much
As a mom of five I always need something right away! I love the fact I can literally find ANYTHING and get it right away. Plus the Prime perks for entertainment are unparalleled!
It is really never 2-days shipping, but parcel shipping sometimes, also combining three items in one box. It may be a week between ordering date and shipping date.
I just finished writing a very bad review of another site that will remain nameless (I will give you a hint) the site has the words bang and good in the title!
Amazon is by far the superior site for buying goods online. The costumer service is amazing (should you ever need It). I had one small issue with an item, that issue was taken care of in seconds without an argument or struggle... amazon is tops!
Have been a happy customer of Amazon for years, great products, prices and customer service.
Have been a customer for years. Never any issues. Prompt delivery. Haven't had to return often, but on the rare occasion have never charged S&H, unlike The Shopping Channel who even deduct GST on return items.
Whenever there is an issue with an accidental purchase or anything like it, they willing give me a refund and it goes into my account the same day. The have always helpful reviews and they do there best to make online shopping as quick and painless as possible.
I really like Amazon to buy stuff. They are quick and giving a great customer service. 100% Recommended.
I love Amazon and especially Amazon Prime. I use it all the time especially now as the holidays are near. And they delivery very quickly,
This is the only way to shop, fast service and easy returns!
Not handy at all to buy from Europe. There are tons of products that are US / North America only. The option to only show products that have a shipping to Europe or free shipping does not work properly. A lot of products with no shipping option are still shown. And sometimes the shipping costs outrageously, there should be a proper way to limit to only show shipping for under x amount.
Amazon.com also looks like it's been designed in 2001, with buttons all over the place making the site really messy.
It's nice that they allow non-Prime members to get free shipping, but I wish the limit was lower for the shipping.
It's great to sell things though, because it is more reliable for both sellers and customers. The fees are straightforward, and unlike Ebay, which has the sketchiest sellers and also charges you for fees after you are done selling an item.
I have the prime service and use it all the time. I'm not sure I'm getting the greatest price, but the convienace is excellent and the 2 day shipping prime members get is excellent. Note you must have a printer to generate return labels. Be careful of marketplace sellers or items not fulfilled by Amazon as ou may get variable service and pay shipping.
Amazon Prime is the single best investment my family has made! It has saved us both time and money-completely worth the annual fee.
As a prime member I buy whatever I can on Amazon. Free shipping and super easy returns. If there's ever a problem it's much easier to deal with Amazon then it is to deal with random vendors. Great service.
Amazon was always my go to and I would make sure I ordered enough for free shipping. They have raised the price required for free shipping, no longer a fan.
I like Amazon but not prime. You have to watch out for their fees to be a member. Without even knowing what is going on you have been charged 100 dollars
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