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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Site easy to navigate, so many great products even for my husky. Better prices for pet toys that last and dog treats. Shipping quick and packed nicely.
I love using Amazon. Always out the door in minimal time. Great!
This is an excellent site... they give quality products and great discounts and their return policy is great.
http://amzn.to/2hCMkJ8 always great customer service, products, fast shipping, great deals and always a satisfied customer
Love Prime, love the sales, love it all... mostly. Would love to see more mainstream movies and television shows added to Prime.
I am amazon.com user for a long time but I was just a buyer. For last 7 months I start to sell on amazon. I already have experience selling on ebay and couple other sites. First it was looking just wonderfull. I sell new cases for tablet pc and other staff but in used directory. Because you can't sell on amazon new staff without official license from manufacturer. But then I sold used Canon digital camera and my account was stopped for a while. With all my money on it - there was 112euro. Amazon explain it so: I violate intellectual property of Canon. When I asked how could this be when I was selling USED CANON CAMERA!?
There where no answer. Then after 2 weeks I received letter that amazon decide to close my seller account. Ok. But I ask them to withdraw my balance to my bank account. They told me - that it going to happen automatically. 3 month later - nothing. No money no connection with amazon - because my account is already closed so I can't enter it and withdraw my money by my self. All I hear from amazon: if you have a problem contact us directly from your account. When I explain my problem they advice my to login and contact them directly from my seller account.
So amazon.com for me is just another global fraudsters with huge money which they've stolen from persons like me. Without any explanations.
I understand that maybe there where reason for closing my seller account but my money which was hold for stuff I sold are still mine! And I am not Santa, at least not for amazon!
I use Amazon's website for everything from books to music to clothing to gifts! When I can't find something I'm looking for locally, I almost always can find it on Amazon! Great site! Highly recommend!
I've ordered several things from amazon.com in the past 2 years. Some have been exactly as ordered, while others seem to be misleading as to where things are shipping from. Also seems to be a clearing house for LOTS of discontinued old stock merchandise. With all this on top of their unethical/poor business practices... I'd rather buy from many other companies.
I have never been disappointed when shopping at Amazon. Delivery on time. Almost everything in stock. Easy website to operate. Good response to questions.
Everything about this firm gets an 'A' rating from me.
My favorite online shopping site! Prime shipping is a great perk! Highly recommend!
Always have a choice of the same product from different sources. They also have the option to get something in the time you want. Monthly primise membership offers not only free 2 day S&H but video and more. I'm always pleased with the results of my shopping experience on Amazon. Plus I am protected from any missteps that occur 3rd party marketplace sellers.
They have by far the best customer service of an company i have used before. I sometimes gladly pay a little bit more just to get from amazon because I know how good their customer service is.
I used to buy products from this site but refuse to do this anymore. The last purchase I made resulted in the worst possible shipping. If Amazon insists on using DHL, I will insist on shopping elsewhere.
Amazon is the wonderful place and a beauty wildlive.the guiding has bring us to exploring and explain us all of the name a awesome animal. All is great and lovely nice trip thank you very much for all.
They do go out of their way to make it right if a mistake is ever made, which isn't often in my experience so far...
This site has PRIME, free shipping and it's the best ever. I have been buying and buying with Amazon for years and nothing beats it! Simple as that.
The best shopping site in the world and the best customer support and terms I've ever seen
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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