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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Very convenient and will back up the items you purchase! Got to love that.
Amazon has 95% of the time gotten it on point! The other 5% is more than likely NOT the fault of Amazon.
Amazon Prime provides fast and free shipping on lots of quality merchandise. Prime video also has lots of quality free movies and TV shows.
I spend way too much time on this site. I can find almost everything I need (or want) and have it conveniently delivered to my door for no added fees. This is for being an Amazon prime member, for which I didn't pay a dime. I was approved in seconds. They also intervened when one of the sellers didn't deliver as promised. Thank you Amazon! They'll have your back.
I love to shop from Amazon. Its a great online portal. They have a great shipping delivery.
I do most of my online shopping from Amazon.
They have the best customer service and a lot of the time better prices. I love my Prime account for not only orders but movies, books, and Audible. All 3 of my children have Kindles, their customer service with the Kindles have been wonderful too. I've been an Amazon Prime member since they started. Always had great customer service.
Product quality is good and Delivery Time is Fast. Without any doubt amazon.com is best online shopping site for online shoppers.
Good and honest place to shop. I have always had good service and have always received my purchases in a timely manner and kn good shape.
If you want Amazon Prime for any reason other than the so called "2 day shipping," don't bother. "Thousands of movies and shows," but ones you actually want to watch? Forget it, $2.99 an episode. Want to read the good books on kindle? That'll be 10 more dollars a month. And, is it a busy time of year? Yeah, you can forget that two day shipping, too. I was completely in love with Amazon before I started paying a hundred dollars a year for basically the same thing I was getting before. I will say, if you're a super shopper, I'm sure it's totally worth it.
Every time I order is fast and very trustworthy! I love them
AmazonPrime includes 2 day shipping and free music. Both very convenient with no stress return policy on eligible items. Prime movies are also free but terrible selection. Think of the the vhs movies you would throw away, that's what is available with Prime Movie. Customer service is very helpful.
I use to love this place with Prime. But prime just isn't worth paying $99 a year. A very big difference from $49/year. I really hardly ever need things in 2 days. I would rather a much lower yearly rate just to get regular free shipping. So as of now I comparison shop and buy most of my stuff elsewhere online. And still use Amazon for the product reviews.
Been ordering from here for the last couple years and while they are not always accurate with the shipping date they always get my package to me on time
I love this site. It really pays to be a Prime Member. I save so much on delivery. Plus I receive my packages faster. Just make sure you check the reviews before you purchase anything.
I love Amazon. If I don't receive by due date no hassle getting a refund. Products are great and even better pricing
Amazon has the best prices and customer service on the Internet. Their Prime Service is worth the minimal charge. They ensure the customer is satisfied with their entire shopping experience.
Normally, seamless; worth looking at reviews. Prime is great but return shipping with other companies can be steep and those companies know it when they sell products; pictures can be deceiving. I got two MORE cans of PC Woody - expensive stuff. I thought I was getting the large ones, but got tiny ones; couldn't tell by picture. Also, when I called company to ask if I could just exchange and buy the bigger ones they said no. "You have to pay the shipping." Nasty. Bondo for wood is better anyhow. I had already purchased 4 large cans from those cheap idiots.
Audible Steals your money then they steal your Credits
First of all, I trusted Customer representatives when they said that my account was canceled and I had 3 months to use my Credits, the 3 months ended and they charged my card without my authorization, I called immediately and reminded them that my account was cancelled, I was told that my account was going to be cancelled in 7 to 10 days, never explaining that my last Credit remaining was going to be stolen by them, I just called again to reclaim my last credit but the rep said " In essence" but I interrupted the rep " stop! In reality not in the essence bs you are stealing my credit, I paid for it, its mine it belongs to me!" but like all thieves they do get away with it, this is the norm on internet businesses because there is no "face to face" interaction, morals and honesty are crapped like manure, stinking every step they take and every dollar they steal ($14.95) Audible should be renamed to "Audible Sh! T I steal your money".
We should reach to Amazon customer service but I have a feeling that it will also fall in def ears, and hardened hearts.
The impurity of this business is now corrupted and tainted with crapped morals.
Son muy responsable como ustedes que ahora nos nos estamos conociendos
I highly recommend buying on Amazon.com If you have a problem with a seller they help you get it resolved.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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