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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I spend most of my money at amazon. Their selection is fantastic and their shipping always prompt. Love you amazon!
The whole process from start to finish is absolutely first class and orodfessional from the moment you order through to receiving the ordered items, excellent xxx
I love this site! I even can't leave without it... And those people are so nice and helpful! I never had a problem and I can find everything I need. Love it
I have nothing negative to say about Amazon. All of the products I have ordered have been just as I expected. I have never received anything that I needed to return or wanted to return. I am a happy customer!
AMAZON IS GREAT NEVER HAVE I HAD ANY ISSUES AT ALL. THERE DELIVERY IS FAST AND EFFICIENT! I WOULD RECOMMEND AMAZON TO EVERYONE!
Amazon is my bae. One of the frequently visited website by me. Always great service and an excellent deals.
I have ordered many items from amazon and never had to call customer service until now. When i called i was talking to a person in less than two mins. Wow she helped me out and stayed on the phone until everything was perfect, and she called me back to make sure i got the item... i will never use anything but amazon...
Amazon, just since Oct 2016. Delivery is faster then any company I have ever dealt with. And, I do NOT request faster shipping. IF you buy anything and are not happy with it, you can return for a FULL refund, no problem.
We have ordered clothes and videos through Amazon and they always are timely on delivery and very good about returns for items that dont fit, the pricing cant be beat, I ordered my daughters Prom Dress on Amazon for a fraction of the cost and didnt have to deal with the line waiting in the retail stores
I absolutely LOVE this dress! It's the perfect combination of comfortable, classy, and sexy! I ended up crossing the straps in the front instead of the back. Such a great buy and it's one of my favorite little black dresses!
Amazon- for me this is a reliable and high-quality trading platform. The speed with which the order is processed and sent to the buyer amazes me. Very quickly and always possible to track
Ive used PrimeNow from Amazon a few times now. Its great. Always happy with their terms and shipping.
I have found Frye boots at 70% off retail and other items at 50% off or more. Sometimes though they have items at straight retail prices. The site works well and transactions are fair and are shipped totally as expected.
I purchased a piece of workout equipment yesterday morning. It just arrived at my door, 24 hours later! I did not pay for expedited shipping, the shipping was FREE! Thank you amazon!
I am a frequent customer of amazon. This is the site that I have the most online purchase. It almost always have the stocks I look for with a wide variety of selections. Customer service is always at it's best and very responsive to your concerns. It is a very customer-centric company and there's nothing I could complain about their service. I should say that I am always a happy customer of amazon and it never failed me so far. Thank you, Amazon for always satisfying your customer like me. You deserve this review. Haven't found an online seller as efficient and as effective as Amazon now. Big thank you for you. :)
I have spent the past 36 hours attempting to deliver food to a sick friend. The lack of competency and the list of excuses for why the food has not been delivered kept growing. Staff members "Raven" and "Vee" detailed it may take up to 60 hours for the order to be complete before it is even sent for shipping. Not acceptable.
I have ordered so much from Amazon. One of my favorites. Lots of goodies and good prices and quick shipment. Very good customer service. They use UPS which I like because we have post office boxes.
I mostly shopped here and they are better among all. But still need to improve so many things. I must say they should a better selling protection as well
One of the best online stores at the moment if not the best.
You can find almost everything you may be looking for on Amazon, if you get Amazon premium shipping is just incredible fast, I once bought a tv box on friday 8 pm and received on saturday 10:30 am.
If you get and article wrong, returning it could not be more easy and free of charge.
Prices are great, if not the lower you can find it compesates with the premium service.
Tips: register for a free tríal on Amazon premium, you will have a month for free and you can register for free as many times you want as Long as you do it with another email.
If you want to return something you bought and dont like just say its broken and will be free of charge.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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