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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Any time I have ever had a problem was from 3rd party sellers and Amazon always make it right unlike ebay!
Great service. Will probably take over the world soon with all of the services offered. Products shipped the same day and arrived perfectly. Thanks Amazon
Amazon is the best online shopping, really Amazon respects customer and main objective is Customer first, I encourage everyone searching for online shopping to deal with amazon without any hesitating
Could be Amazon is the best shop online nowadays, good shipment time, good support and good prices.
If you are afraid of buying online, Amazon will be your reliable shop.
I have spent at least $10,000 on that site, I buy e-books, everything else since I had Primes 1-2 day free shipping. I love the site it's convenient and has everything. I didn't get Prime this second year since I heard there was a 7% going up on accounts, still love them
Returns are easy and free shipping with Amazon Prime. No hassles on any of my purchases even if I needed to exchange or return. Super simple!
It's no surprise they're the largest retailer in the world. They care for their customers! I'm proud to be an amazon customer. Thanks for everything!
Amazon.com is simply the best market place, you can get literally anything from here. In my opinion much better than oldish eBay, dubious Alibaba and all the other smaller companies out there.
I love Amazon. It is my go-to site for any shopping I need to do, even before I try to shop in a brick and mortar store. 8 out of 10 times I shop the price is the lowest I can find. Very rarely do I search for an item, no matter how obscure, that I'm unable to find on Amazon.
I love Amazon. I am a Prime member and shop with Amazon pretty much weekly. I often find prices much cheaper than local stores and the selection is amazing. Being disabled and unable to drive, Amazon saves many a day for me.
The delivery is quick and they obviously have a massive selection. I have ordered a few items and been happy.
Any issues with their traders and Amazon resolve it, irrespective ot cost. My first port of call for most online purchases rather than Ebay, masters of lega-speak to avoid refunds.
They are fast on sending out orders fast and youb can find stuff on amazon that you cant find any were slest
I love amazon. Always has what I need. Always great customer service. Always fast shipping. I can't say enough about it!
I have never had an issue with anything I have purchased through Amazon. They maintain the highest of integrity for their site and the vendors that use it.
Orders are always on point and have a wide range of goods readily available. Prices on all goods are always very competitive and widely recognised. Keep up the good work
I have a amazon.com store card for app. 6 months now and have yet to complete a purchase. Every time I order something my account gets locked. And I get an email that says address verification needed and so I have tried to use my card on several occasions like 50 and still have not had one successful purchase and it is there credit card. Now I think the account specialist are either to lazy, to stupid, or just not trained very good but something has got to give come on
La livraison a été rapide, les articles correspondaient à la commande, un suivi par mail pour connaître notre satisfaction, parfait donc.
As a business that does alot of online shopping for supplies Amazon sure comes in handy. The delivery is usually very fast. Many of the items we purchase are better prices than anywhere else we have searched. We like the Amazon Smile give back program. Love the free shipping. We purchase items like electronic cables, batteries, smoke detectors, lamps, futon mattresses, fish food, office supplies, ink jet cartridges, toner cartridges to name a few. A great online source for everything.
I love Amazon! You can find almost anything you can imagine and shipping and customer service is great!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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