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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Amazon is absolutely the best place for me to shop. Lots of times I use my points and pay little to nothing for my purchases.
I have had prime since 2012 and order something from Amazon almost weekly. I have been know to go to s store to look at something or try something out, then I go buy it on Amazon. Don't lie you have done it too. If I cannot find something at a store or want to try something that is hard to find wherever I live at the moment, its off to Amazon. If they open a grocery store in my town I might never leave the house again. I use all the prime services; TV, music, free shipping,...
Use it at least once a week, never had a problem with them, keep you informed of where your order is is at, always deliver on time can't fault them for anything A++++++++++
Amazon has decent prices for Prime members and if you can't locate something specific in your town, Amazon is easy. Unfortunately, too many fakes have taken over. I ended up with a knockoff Kylie lip gloss that caused a rash, knockoff vitamins and a supplement I bought there gave me an allergic reaction. Turned out it was sawdust mixed with something called "white cut." (I know a lab tech in FL, sent her a pill to test for me.) There are more Chinese knockoffs on there than not for everything including top name brand stuff. I ended up with a shampoo "sold by" a regular shelf brand here but ended up with a really weird knockoff -packaging and all. Amazon has started putting all products of the same labeling into one big bin. If you buy Olay face cream, you may end up with one by Olay or one of the infamous knockoffs -regardless of who you bought it from and what you paid. It's called "big boxing." Shop with caution.
I bought a mobile phone from them, well everything was good. They delivered it on the time. Even I was not there to receive the mobile(this happened twice) and still the delivery guy was there waiting for me.
Amazon delivers in under 2 hours. No one can do better than that! Shipping has always been at the core of Amazon's strategic investments.
Love to shop on Amazon as they have a wide variety of products and they ship fast. I had a problem with one of my shipments and they fixed it right away and in 3 days I got back my refund.
Great selection, realistic prices, great customer service. Problems are always resolved. Website is easy to navigate.
Delivery time is exactly what they tell you. If there is a problem they will let you know. Return is easy and 9 times out of 10 you can find the item. I am a 100% user of this company I wish others would follow suit. Great customer service helps a lot!
But I am not happy about adding Paypal to it, and if you are not careful you will miss out on getting to add your promo code, and once you click the link, there is no going back.
I ordered most of my Christmas gifts from Amazon.
I did not receive a few gifts. No refunds, cause the sellers are no longer available on the Amazon site.
There's nothing I can do, but be out my money.
I don't want to even bother with them anymore
I'v ordered a variety of many different items in the past from books, clothing, Tupperware, toys, etc, They have competitive prices and usually free shipping.
IF I DO NOT GET MY MERCHANDISE ON TIME THEY WOULD ALWAYS GIVE ME A REFUND.
I HAVE BEEN A MEMBER SINCE 2012 AND LOVE AMAZON.
Where I live, the Amazon.com sun is barely visible from the horizon, but Amazon basics items are quite amazing, they are... well, the basics, but they perform quite good!, I will buy a couple chargers later.
So far I buy almost everything in here. Customer service is very good. Still will shop here. So far very good
I order most things off of Amazon. Good prices, fast shipping. When I receive something that's junk (rare) I can return it without any problems.
I would give a zero if it's an option. I purchased the NuFace Trinity kit. But Amazon only shipped the box with the attachment in one big box. I got the box and thought I got the full order. But when I opened it, I only found the attachment. The machine and the gel were both missing. I contacted customer service but they claimed that they shipped everything in one box and refused to do anything. I spent $400+ but only got an unusable attachment without the machine. Bad experience.
What's worse was that when I tried to post a review sharing my experience, Amazon keeps blocking my review and highlighted the negative parts such as "bad experience", "missing parts" or "I would give a 0 rating" as reasons for not posted.
My husband and I order from this site at least once a week. They almost always have what we are looking for at a cheaper price than other sites or stores. LOVE, LOVE, LOVE Amazon!
I have never had any issues with Amazon.
Items are delivered on time, they have always been what I had ordered
A model for the ages. Easy to use and infinite opportunitys to satisfy personally, friends and business contacts.
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