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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I purchased two items on the same day. One was supposed have been ship and i received a confirmation email saying that it will be arriving on 05/03. So i took the day off. When i was home waiting for the package i received an email that Amazon advised of a new shipping date. It arrived about 3 days later. I lost out on a day of pay. The other item i have not received and i ordered on 04/26, and Amazon informed me that they i wont be receiving latest 05/16. WOW almost a month to get a Shirt.
The movies are always old and not updated fast enough.
Its ok if you are on Prime, otherwise you need to pay to buy the decent movies.
Not sure who is worse, these guys or Netflix.
I had purchased my first phone from amazon. I was very good. I like their services like delivery, packing and products range.
Always on time, and never a hassle with returns. I also like the website which you can customize to support the ASPCA and give back a small portion of the sale to them.
Amazon prime customer for eight years. I'm never disappointed and if it's a damaged package that needs to be returned or replaced they complete the process with no problem.
Great and reliable shopping experience. Very clear in information and seamless shopping and delivery process.
I always find the books i'm looking for, even the most weird ones, plus for amazon, cheap and safe for south america
Their best selling point is their customer service. Easily. Oh and 1 day delivery even on weekends. I have used amazon for almost all my purchases for these 2 reasons.
It does carry a fee, but love the ease of shopping on amazon, and the free no hassle returns... not to mention anything and everything you could need comes to your door in a day or less
Just about anything you can think of to buy is on Amazon! I really like it when its actually Amazon selling items mostly but third parties are ok.
This is the first place for me for shopping. They are reliable, trustworthiness and very reliable. Lower than than the price you see at eBay. You cannot loose your money from this company. It is great company for service for humanity.
Amazon Prime is worth the price. Also top notch customer service. Returns are easy and painless. I've been using Amazon for years with no problems.
Amazon Prime is my go to when I want something. Most of the time the prices are very competitive and if something goes wrong with your transaction, Amazon has your back. Product reviews are helpful because Amazon marks them as to whether or not they correspond to a verified purchase. I especially like the Amazon Prime VISA with it's 5% off Amazon purchases and 2% off at restaurants.
Have spent a small fortune over the years, i keep going back, returns process, the choice of availability at different outlets and ease of using makes it easy.
The last few years all the products we have brought on Amazon appear to be cheap bootlegs and break ASAP, started buying direct from the manufactures. Now it cost more but products last and are better quality.
Overall Amazon is great. Its an easy checkout process, Amazon Prime has some great shows, and you can find everything on here. I have noticed recently that the recommended sellers for a lot of products are "too good to be true prices" and find that those sellers take sometimes a month to ship and mostly are knock offs. If they fix that issue, Amazon will be perfect.
Couldnt believe my eyes when I opened my package from Amazon. I ordered and paid $59.00 for a new Honeywell thermostat. What I received was a blister pack that had been previously opened and taped shut. But the real kicker was that the thermostat had a price tag from Salvation Army on it. On the price tag were the words Used Sold AS IS. Price - $4.99. So someone in the Amazon food chain bought this USED thermostat at a Salvation Army store for $4.99, and sold it to me as NEW for $59.00. Attempts to review this item and seller on Amazon have been denied by Amazon. I cant imagine why I would trust Amazon and continue buying through them in the future.
I've used Amazon for the most of my online shopping and never had a bad experience. Couple times my items took a bit, but most of the time they arrive in time and happy with my items.
Always found Amazon very good.
Competitively priced, and fast delivery.
And they don't make Mad claims like some other auction sites I could mention.
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