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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I ordered fuses yesterday and when I was making the purchase it went from next day delivery to two day delivery. I called and they fixed it right away, no charge. Great customer care. Thank you.
Never had a bad experience, I haven't bought anything lately but my sons do so all the time and sing it's praises. Fast and efficient, get the best prices, what more could you want?
Ordered some dolls for the family and came next day. Customer support is fantastic and the choice is great.
Seller Fees are tooooooo high. This is no business this is taking adventage of other people. In couple instances I had to sell the book cheaper than their fees, basically had to add money to their business. I sold the book for $3.57 but their fee is 3.91. And this is seller fulfilled, I send the books! Toooooo much for just using their site!
What I order is delivered fast, the prices are fair, and returns are handled with dignity and no one treats you like dog doo-doo.
It used to be that you needed to chase down the best place to purchase items online, but these days it's nearly impossible to beat the combination of using Amazon.com along with their "Prime" membership, which gives you not only unlimited 2-day shipping for purchases made there, but also adds numerous services like Prime Music, Prime Video, etc. When you use one of their Fire-TV devices (I use the 'stick') it turns your television into a one-stop source for all things streaming.
They still set standard for online retailer. I've been a customer for 17 years. Never a hassle. Returns are easy, huge product selection. I look at consumer reviews to get product information.
I'm a college student, and at the beginning of semesters, I often need a lot of school supplies and textbooks. With Amazon Student Prime, I can get my textbooks for the lowest price out there with free 2-day shipping. Who can beat that? And on top of the great shipping deal, I have access to Prime Video, which is great for the weekends when I'm not doing homework. Just hook the laptop up to the TV, call over my buddies, and watch a movie with some popcorn. Theres a great selection with Prime Video
Show promised. Happy to dealing with. You know you can count on them. At least they understand English right.
Been using Amazon for years now since 2007 and back then I would have been skeptical. But now I shop with 100% confidence that amazon won't leave my purchases incomplete. If an item goes missing, is damaged, lost or seller didn't ship on time, I get my refund right away within a day or two. If the item is on back ordered I'm notified instantly before placing it. Their inventory system is immaculate. It's no wonder their stock prices are incredibly high. Their innovative online shopping experience extends to 2 hours shipping with amazon prime NOW. I can't remember the last time driving in traffic and wasting my time at a store. Hands down best online marketplace ever.
I adore buying via this site! The items sold there are very fashionable and high-quality. When I receive the packages from Amazon I just feel excited!
Any time I've ordered books, food, clothes, art supplies, even a part for my daughters car, everything has been packaged well, shipped & delivered on time and received in perfect working order. Now that I'm kind of laid up (waiting for hip surgery in June), I've been ordering all our groceries (except fish & meats) thru Amazon Fresh! WOW is all I can say! Every single thing is truly "fresh" and put in iced boxes so it stays that way. Great options and free delivery if you're a Prime Member. Even after my surgery, I just might continue with this "Fresh". Love the front door delivery (and no one shoving their grocery cart up my backside :( )
I have a ordered a shoes on Mar 27,2017 but i haven't received any order till date dead line was 15 May (more then a month gap and today i am going to out of country, i mailed to seller 4 times to deliver before 12 May but no response from their side. This is the bad experience with Amazon.ca...
Order Number:- **************420
Product Name:- Nike Men's Air Max Shoe
When I need to purchase anything I need I first check with Amazon. Always my 1st choice. Easier than Ebay
Fast and cheap. They are the Borg. Everytime I need something, I wind up returning to them. I just need to remember to allow a few days for shipping.
They have a shipping center near where we live so same day delivery is often an option... I still cant get over that - SAME DAY DELIVERY...? YES PLEASE!
I live in a fairly rural area and shopping is somewhat limited. I order from Amazon on a regular basis and am very happy with their service and products. I can also donate to one of my favorite causes with my purchases.
Amazon offers pretty much anything you need. They are an excellent service for online shopping and I would highly recommend them.
I order 2 shirt from a seller on amzone and I never receive it. Send many email and doesn't not answer... I call amazone and they can't do nothing so I have to call visa to said that my item was never receive and they refund it. I'm lucky to deal with visa...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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