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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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And it is great! Not much to complain! They have huge selection and you can find anything! I just wish toll free number is a bit more obvious.
Love how they allow you to store your payment info, addresses, etc to make purchasing online easier than any other site.
Not new to anyone. This is the best online retail store. I have had countless products bought from this store and most of the orders were flawless.
A store with good assortment good prices both in a store and internet-based very good quality from the products
The best service, customer service and makes my life better and easier. Living in the mountains I do not know what I would do without AMAZON> Hope Jeff Bezos lives forever
I have been using Amazon since 5 years and totally swear by it for any need. You can get all the items here and no need to worry about the quality as all verified suppliers are registered here.
Always happy with my orders. No shipping issues, even ordered car parts for a BMW and couldn't be more happy with what was sent the prices perfect
Its definitely one of the best at my opinion. They never did anything wrong on my orders and all of those were delivered on time and with no damage or whatever could happen to the packages. No need to recommend it ;)
Only slight problems with them occasionally. Usually will take care of it in a fairly quick manner though.
I have never been disappointed with Amazon yet. I do a lot of shopping there through the www.smile.amazon.com because that way, what I buy also contributes to a non-profit of my choice. I like they amazon is very detailed about every aspect of an order. From the detail description, to shipping options, to buying options and details about their sellers, and super updates about "WHAT" stage your order is in, from being processed, to shipping, to will be delivered today, to delivered. They are SUPER!
I ordered some Fidget Spinners for my kids and they play with them when they don't have chores or homework to do! I had to do this review over cause the other review only had one star and I wasn't able to change it to a better rating!
The prime membership is one thousand percent worth it if you order online frequently, which I do. I've never received anything damaged or broken and always receive my products in the timely manor as promised. Even their return policy is flexible and convenient. I've never had a problem returning ANYTHING, even the time I ordered a pair of shoes that turned out to be too big, which was my own fault. I would give Amazon 20 starts if I could.
Great place for shopping, really all products are available here with timely delivery. And one more thing it is good website for those who look for trendy things :)
Everything you want or need can be found on this website if its grown, made or created you can find it at Amazon for a reasonable price!
I have been buying from Amazon US and now Amazon India for more than 15 years and they have very good bargains.
I never ever ever had an issue with deliveries and it seems to be moving faster. Classic. Amazon prime is the truth too, I gotta try out the food delivery at home, LOL, haa rainy Dayz
I use their groceries shopping almost weekly. It is such a pleasure to have dependable deliveries and if things aren't quite right, they make them right.
My husband and I purchase items for our home and businesses weekly on Amazon and have had excellent experiences! Items are always as described and shipping is as expected and if anything is received otherwise it has been resolved quickly to our satisfaction.
My experience's with Amazon has been awesome. Would highly recommend. Even refurbished electronics are awesome
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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